Supported Living Manager

Job Introduction

Be the difference. Lead with purpose.

At Turning Point, we believe that everybody deserves the opportunity to live the life they choose. We are looking for an experienced and motivated Supported Living Manager to provide leadership in our Wakefield Learning Disabilities services and help us continue delivering high-quality, person-centred support. 

This is an exciting leadership role overseeing a portfolio of 9 supported living properties across Wakefield, managing 4 Team Managers and supporting them to deliver outstanding outcomes for the people we support.

Whilst this position does not hold Registered Manager responsibility, it offers an excellent opportunity for someone wishing to further develop their leadership career, with the potential to progress into a Registered Manager role in the future.

Role Responsibility

As Supported Living Manager, you will be responsible for the operational leadership and performance of multiple supported living services supporting adults with learning disabilities, autism, and complex needs.

You will work closely with Team Managers to ensure services are safe, effective, person-centred, financially sustainable and aligned with Turning Point's values and strategic objectives.

Key responsibilities include:

• Providing leadership, coaching and support to a team of 4 Team Managers.
• Overseeing the delivery of support across 9 supported living properties.
• Driving a strong culture of person-centred practice and positive outcomes.
• Ensuring support plans, risk assessments and service delivery models remain effective and compliant.
• Monitoring and improving quality, compliance and performance across all services.
• Leading on safeguarding, incident management and risk reduction.
• Supporting recruitment, retention, development and succession planning.
• Managing budgets, staffing levels and service performance.
• Building positive relationships with commissioners, social workers, families and other stakeholders.
• Supporting business growth and service development opportunities.
• Ensuring services are inspection-ready and operate in line with regulatory and organisational requirements. 

The Ideal Candidate

We are looking for someone who is passionate about supporting people to live fulfilling lives and who can inspire others to achieve excellent outcomes.

You will ideally have:

• Experience managing supported living, learning disability or social care services.
• Experience leading managers and multi-site teams.
• Strong knowledge of person-centred approaches and positive risk management.
• Experience of performance management, quality assurance and service improvement.
• Strong financial and resource management skills.
• Knowledge of safeguarding and regulatory requirements within social care.
• Excellent communication and relationship-building skills.
• A positive, values-led leadership style.
• NVQ Level 4/5 in Health and Social Care (or willingness to work towards)

About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package.

You will get 34 days’ paid holiday a year, increasing with each year of service up to 36 days. Plus the option to buy additional holidays and spread the cost.

Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date.

Turning Point