We are working closely alongside a Local Authority in Lincolnshire to assist with the appointment of a Customer Service Advisor Out of Hours, on a 3-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.
Rate of Pay: £12.76 - £16.49 per hour Hours per week: 20 Summary: We're looking for a Customer Service Advisor to join Lincolnshire County Council's Out of Hours Team. Acting as the first point of contact for emergency and urgent enquiries, you'll handle sensitive calls relating to Adult and Children's Social Care, alongside a variety of local authority services including housing repairs, libraries, and heritage services. This is a fast-paced role requiring excellent communication skills, attention to detail, and the ability to remain calm and professional when dealing with vulnerable individuals and emergency situations. Responsibilities: Handle emergency calls relating to Adult and Children's Social CareGather, assess, and accurately record sensitive information
Liaise with professionals including Police, Health Services, and social care teams
Respond to enquiries relating to housing repairs, libraries, and other council services
Deliver excellent customer service across a range of channels
Essential Requirements: Previous customer service or contact centre experience
Excellent communication and information-gathering skills
Strong IT skills, including Microsoft Office and Windows applications
Ability to work calmly and accurately in a fast-paced environment
Flexible to work evenings, weekends, public holidays, and overnight shifts
Comfortable handling sensitive and confidential information
Please note: You should be available to work immediately or at a short notice.
You should have right to work in U.K
Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent. Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service. #OR104134
£12.76 per hour
...LN11XX, Lincolnshire County Council Hours per week: 25 Start date: Immediate... ...Friday to Monday 17:30-08:00 The Customer Service Centre is the First Point of Contact for... ...people's lives - whether it is carrying out a Social Care Assessment to enable a resident...SuggestedHourly payPart-timeOn-siteImmediate startWork from homeMonday to ThursdayFlexible hoursShift workNight shiftWeekend workAfternoon shift- ...serving as the first point of contact for the County Council’s out-of-hours service. The role is crucial in managing urgent and sensitive calls... ...enquiries efficiently and accurately while providing a high level of customer care to residents, professionals, and stakeholders during...SuggestedImmediate startMonday to ThursdayShift workNight shiftWeekend workAfternoon shift
- £25k - £33k per annumEstimated...Team Member - 16 Hours Thu (8) Fri (4) Sun (4) We have an amazing opportunity to join... ...with people. They enjoy giving our customers a fantastic experience and work together... ...) – increasing to 35 days with length of service Annual discretionary profit related bonus...Suggested16 hoursFlexible hours
£26.44k per annum
...differentiated product range, delivering expert service and expanding its physical and digital... ...of your store. You’ll deliver exceptional customer service and experience to optimise KPI... ...Job Specifics: Contract: Permanent Hours: 40 Hours Per Week Must be able to work...Suggested40 hours/weekPermanentPart-timeWeekend workAfternoon shift£12.76 per hour
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...passion for well-crafted clothing, exemplary customer service and connection to our local communities... ...all our retail employees, our Sales Advisors are ambassadors for Seasalt, embodying our... ...a Part Time Sales Advisor on a 8 hour permanent contract to join the team in...Hourly payPermanentPart-timeFlexible hours£12.76 - £16.49 per hour
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...date: 17th June 2026 Retail Quiz Find out if you fit the role. Take Your Marks... ...can see if you've got what it takes to be a Customer Assistant in our fast paced stores. Let... ...thrive under pressure, deliver five-star service at pace, and embrace the transformation we...PermanentPart-timeProbationary periodFlexible hoursShift work£12.79 - £16.53 per hour
...authority in Lincolnshire to assist with the appointment of a Customer Service Advisor- Care & Wellbeing Hub , on a 3-months contract, highly... ...immediate consideration. Rate of Pay : £12.79- £16.53 per hour Summary: The Customer Service Advisor – Care & Wellbeing...Hourly payLong-term contractPermanentTemporaryImmediate start£12.76 - £16.49 per hour
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Interested in working in social care? Read on to find out how you can get involved. To apply, follow the link provided and fill out an... ...on a daily basis. • Flexibility would be an advantage as the hours may be variable. • Have a lively personality. When you are Required...Part-timeImmediate startFlexible hours£12.71 per hour
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