Support Worker

Department: Healthcare Assistants and Support Workers

Location: Ty Ffynu

Compensation: £13.45 / hour

Ty Ffynu is located in Abergavenny. We offer residential support for four males and females who have mental health needs and people with a learning disability. The house is off a main road, in a residential area, just a ten minute walk from Abergavenny town centre.

Our team are dedicated to using a holistic and person-centred approach with support from our experienced multidisciplinary team to encourage our residents to make their own choices. We want to support them to be as independent as possible.

We are dedicated to supporting the people we care for to develop skills to enable them to live independently in the community. Ty ffynu has a full multidisciplinary team (MDT) on-site to support residents.

We can also support those who have complex needs, difficulties with communication or a forensic background.

What you'll be doing

You will be part of a compassionate team who are committed to our residents wellbeing. We take a personalised approach, using proven therapies to help people move forward with confidence and build a healthier, more fulfilling future. You will play a key part in their recovery, assisting qualified staff with the assessment and implementation of individual patient care plans, undertaking routine tasks and activities as directed or delegated to facilitate wellbeing, dignity and treatment of residents

• Provide personal care and support with daily living tasks.
• Encourage and assist participation in activities and community life.
• Support service users in achieving their personal outcomes in the way they choose.
• Maintain accurate records, care plans, charts, and daily notes.
• Build positive relationships with service users, families, colleagues, and stakeholders.
• Uphold safety, security, and confidentiality in line with policies and regulations.
• Act as a key worker for individuals, helping them to set goals and track progress.
• Promote choice, independence, and involvement at all times.
• Contribute to continuous improvement by sharing ideas and suggestions.

You can find additional information in the attached job description.

What you'll bring to the role

• A caring and respectful approach to supporting others.
• Ability to work flexibly and think innovatively.
• Strong communication and relationship-building skills.
• Commitment to upholding professional standards, policies, and procedures.
• Experience in care or support work (desirable, but not essential – training provided).

Social Care Wales

Since October 2022, it has been mandatory that all care workers in Wales must register themselves with Social Care Wales.

For more information on this, please visit:

What we will give you in return

We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

• Contributory pension scheme
• Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
• Access to development opportunities
• Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
• Leadership & management development
• Long service award
• Refer a friend bonuses

Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.