Digital Project Manager

Who are IDHL?

IDHL is a leading digital agency helping ambitious brands find and unlock opportunities for growth.

Our services span strategy, brand, technology, and marketing, with specialists working across disciplines to solve complex challenges and deliver measurable results.

Continued investment in AI shapes how we work, from building knowledge and exploring new possibilities to putting them into practice across our business and client work.

IDHL is also home to Fostr, Vervaunt, and The MTM Agency, each with their own areas of focus across the digital landscape.

At the heart of it all is a focus on what matters: doing work we're proud of, making an impact for our clients, and supporting our people to do their best work.

Hybrid working policy: employees are expected to work from the office twice a week.

Your role as Digital Project Manager

• Schedule project workload across executional teams, coordinating with stakeholders and colleagues to prioritise delivery

• Liaise with internal specialist teams and clients to agree scope of work, timeframes and costs

• Create and communicate project plans

• Create supporting documentation & risk registers

• Work with lead developers to ensure tasks estimates are present and monitor progress of the developers against estimates

• Run stand-up meetings with the production team

• Ensure work is completed to specification

• Creating project specific efficiencies

• Liaise with QA testers to ensure work has been thoroughly tested

• Provide regular reports to internal teams and clients

• Lead regular project washups, documenting outcomes and support in implementing agreed process changes

• Report on the commercial element of the project and ensure that the day rate is maintained throughout delivery

• Help develop processes and procedures that consistently drive positive change and growth within the Project Management team and the wider business

• Support SPM / Principal PM / Head of PM on high profile projects with larger complexity and numerous stakeholders

What we'd like you to bring to the role:

• Experienced in Project Management

• Strong decision maker

• Able to solve problems independently

• Strong time management and organisational skills

• Interest in websites and related subjects; knowledge of trends in website design, UX, CRO, development, CMS, SEO etc

• Experience managing digital projects and/or client accounts, ideally in an agency environment

• Strong experience in project planning and resource management

• Knowledge of Waterfall, Agile or Hybrid project methodologies

• Strong client/stakeholder facing experience

• Ability to clearly communicate concepts to clients

• Ability to steer clients in terms of what is and isn't feasible or is relatively easy/difficult

• Comfortable leading client-facing meetings and setting agendas

• Attention to detail

• Commercially-minded

• Digital agency experience

• Strong team leadership or project group management; experience working with developers and designers

• Experience working with content management systems (Kentico, Umbraco, Shopify, Adobe and BigCommerce)

• Experience with any project planning and resource management tools e.g. Jira, Teamgantt, HubPlanner and other resourcing, project management and tasks management tools

• Proficiency with Microsoft Office