Resource Planning Manager

Who are Benifex?

We are a fast-moving technology company, and one of the most successful providers of online reward and benefits solutions in the world . We believe that everyone deserves an exceptional experience at work, every day, and build workplace technology that makes this happen. Benifex’s mission is to build remarkable experiences that employees love . Today Benifex supports more than five million employees in over 3,000 organisations across more than 100 countries. To help us on our quest to be the best, we need brilliant people on board and that’s where you come in.

Why should you apply?

• Visibility: this role has a huge impact across the business, with visibility at the highest level on a critical piece of our future plans.

• Impact: a key part of Benifex's growth plans is its ability to deliver projects to customers globally and this role is central to those plans.

• Collaboration: you'll be working with departments across the business to deliver our platform to customers and building deep and strong relationships with stakeholders across the company.

• Top 10 Employer, Sunday Times Best Places to Work Awards

• Work for a profitable, fast-growing market leader in the online reward and benefits space

**Please note we are unable to offer visa sponsorship and require to people to be based in the UK for this position**

Great benefits:

£48,000-72,000

Flexible work - choose a working setup that works for you, our only ask is to see you once a month in the office and you must be based in the UK

✈️ 25 days holiday plus your local bank holidays

Your birthday off

❤️ Two half day wellbeing days

Healthcare cash plan to cover the costs of day to day healthcare

Employee Assistance Plan 24/7 365 support

Income Protection (75%) and life assurance (4x salary)

Pension scheme

Enhanced parental leave package - 26 weeks fully paid maternity leave and 4 weeks fully paid paternity leave

£50 monthly allowance to spend on whatever takes your fancy, your very own Benifex card will be topped up at the start of each month!

Role Overview

The Resource Planning Manager will be responsible for coordinating global delivery capacity planning across all regions and functions by maintaining a single source of truth for resource demand, allocation, and utilisation using Airtable and live operational data sources.

Responsibilities

• Own and maintain the global resource planning process across all delivery functions and regions

• Manage Airtable as the single source of truth for capacity, allocation, utilisation, and demand planning

• Consolidate live timesheet, project, and delivery data to provide accurate resource visibility

• Monitor capacity against programme and project demand to identify risks, gaps, and over-allocation

• Partner with regional leaders and functional managers to support workforce planning decisions

• Coordinate cross-functional resource forecasting for upcoming projects, waves, and delivery milestones

• Produce regular reporting and insights on utilisation, capacity trends, forecasting accuracy, and delivery demand

• Support prioritisation and allocation decisions based on business objectives and delivery constraints

• Maintain planning standards, governance processes, and data quality across all regions

• Identify opportunities to improve planning automation, reporting, and operational efficiency

• Support scenario planning and modelling for large programmes and strategic initiatives

• Ensure planning data remains accurate, timely, and aligned with operational and financial reporting inputs

What are we looking for?

• Experience in resource planning, capacity management, workforce planning, PMO, or operations roles within Professional Services, delivery, or similar environments.

• Strong analytical capability and attention to detail; comfortable working with live operational data (timesheets, project plans, pipeline) to maintain accurate forecasts.

• Hands-on experience maintaining planning tools (e.g., Airtable, spreadsheets, PSA tools) and establishing consistent definitions, governance, and data quality standards.

• Ability to work cross-functionally with regional and functional leaders, facilitating prioritisation and allocation decisions with clear communication of trade-offs.

• Comfort producing regular reporting on utilisation, capacity gaps, and forecast accuracy, and presenting insights in a clear, decision-ready way.

• A continuous improvement mindset, with experience improving planning processes through automation, better tooling, and streamlined inputs.

Even if you don't meet all of the requirements for this role, we encourage you to apply! We are looking for talented and passionate individuals who are eager to learn and grow. We also offer a variety of other roles, so please check out our careers page to see if there is something else that might be a good fit for you.

Our interview process

✌ Benifex understands the need to have a fast and efficient process, the below will all be completed in the shortest time possible.

Initial informal call with the Talent team

⏳ Interview with the hiring team

Final interview with the Director

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are committed to creating a diverse and inclusive workplace where everyone feels welcome and respected. We believe that diversity and inclusion are essential to our success, and we are proud to be an equal opportunity employer.

We are a proud member of the Disability Confident employer scheme.