Operator

Are you an experienced Freight Forwarding Operator looking for your next challenge? Are you ready to take the next step in your career with an established and expanding freight forwarding business?

Our Hull branch is seeking an ambitious and proactive Operator to join our successful team. This is a fantastic opportunity for someone with a strong operational background in freight forwarding who is keen to make an impact and thrive in a supportive, fast-paced environment.

This is a hybrid role, offering a blend of office-based and remote working following successful completion of training and probation.

Why Join Us?

Hybrid Working – Enjoy a balance of office-based collaboration and remote working. Monday to Friday, 8:30 AM – 5:15 PM

Established and Expanding Business – Quality Freight Services Limited has built a strong reputation over more than 30 years in the industry and continues to grow and develop. There's never been a better time to join us and be part of our ongoing success.

Supportive Team Environment – Work alongside experienced colleagues who value collaboration, professionalism, and delivering excellent service to our customers.

Career Development Opportunities – We invest in our people and provide opportunities for progression as the business continues to expand.

Quality Freight Services Ltd is an Equal Opportunities Employer and welcomes applications from all suitably qualified candidates.

What You'll Get

· Salary: Negotiable depending on experience

· Royal London Workplace Pension Scheme

· 20 days annual leave, plus Bank Holidays, increasing annually with length of service

· Health Cash Plan

· Hybrid working arrangement

· A friendly and supportive working culture

· Ongoing opportunities for professional development and career progression

What You'll Do

· As an Operator, you'll play a key role in ensuring the smooth movement of freight while delivering exceptional customer service. Your responsibilities will include:

· Managing day-to-day freight forwarding operations from start to finish

· Coordinating shipments across road, sea, and air freight services

· Liaising with customers, carriers, shipping lines, and suppliers

· Ensuring customs and shipping documentation is accurate and compliant

· Tracking shipments and proactively communicating updates to customer s

· Handling quotations and operational queries

· Building and maintaining strong relationships with customers and partners

· Ensuring all files are completed accurately and in line with company procedures

What We're Looking For

· Previous experience within the freight forwarding industry

· Fluency in both English and Turkish is essential for this role due to the requirement to communicate directly with Turkish-speaking customers, suppliers and overseas partners on a daily basis

· Strong operational knowledge of freight processes and documentation

· Excellent organisational and time management skills

· A proactive approach with strong problem-solving abilities

· Outstanding communication and customer service skills

· Ability to work effectively in a fast-paced environment

· Experience with customs procedures would be advantageous

· A team player who is eager to contribute to the continued success of the Hull branch

Ready to Make an Impact?

If you're looking for your next opportunity within freight forwarding and want to join a growing, forward-thinking business , we'd love to hear from you.

Apply today and become part of the Quality Freight Services team in Hull - ***email_hidden***

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