Overview Role Purpose
As Store Manager you will be fully responsible and accountable for driving and delivering all aspects of the Retail Stores’ KPIs. This includes people management within their store from attraction and recruitment to development, succession planning and effectively addressing underperformance. The store manager will ensure that there is 100% compliance with all operational processes and procedures within the store. As manager they will lead from the front and act as an ambassador for the Company by ensuring that all Mamas & Papas customers receive the very best customer experience.
Role & Responsibilities
Sales & Performance
- Drive sales and profitability by owning the store's P&L
- Analyse trading performance and put action plans in place to hit targets
- Build strong relationships with internal and external partners
Customer Experience
- Deliver excellent customer service and make the most of every sales opportunity
- Use customer feedback to keep improving the in-store experience
- Set the standard for shop floor and back-of-house presentation
People Leadership
- Recruit, induct and develop a high-performing team
- Coach and mentor colleagues, and build a strong succession plan
- Keep the team informed and engaged with company goals
- Manage performance fairly and consistently, in line with company policy
Operations
- Oversee cash, stock, payroll and rota planning
- Take full responsibility for Health & Safety, keeping the store safe and welcoming
- Prepare for store visits and follow through on actions
If you'd like it even shorter, I can condense it to a single list of six or seven bullets.
Knowledge, Skills & Experience
What you'll need
- GCSEs in Maths and English
- Experience managing or deputising in a store or concession
About You
- A proven track record of driving sales, profit and commercial initiatives in retail
- A strong, inspiring leader who's passionate about customer service and developing people
- A great communicator who builds positive, open relationships
- Resilient and solution-focused, with a positive "can do" attitude
- Organised and adaptable, able to prioritise as the store's needs change
- Someone who Embodies the Mamas & Papas brand values
Benefits
We're a Business that cares, so here's just some of our Benefits on offer:
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
- Subsidised health & critical illness cover and insurances
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
- Supportive Foster Care & Carers Leave offering
- Support for Loss and Bereavement
- A Menopause Friendly Employer
- Employee Recognition and Appreciation Schemes
- At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope - want to see how we are going about it? Visit our website and view our "For the Future" commitment
- Oh, and a great bunch of people to work with too.
(NB*: All benefits subject to individual schemes criteria & terms)
We're Award Winning!!
WINNERS: 2023 Retail Week -"Best Retailer" under £250m
WINNERS: 2022 Retail Gazette - "Best Game Changer Retailer" under £500m
Crawley (Mamas & Papas at NEXT)
Mamas & Papas at NEXT store
Unit 1a, County Oak Retail Park, London Rd
Crawley
RH11 7XN
Role Purpose
As Store Manager you will be fully responsible and accountable for driving and delivering all aspects of the Retail Stores’ KPIs. This includes people management within their store from attraction and recruitment to development, succession planning and effectively addressing underperformance. The store manager will ensure that there is 100% compliance with all operational processes and procedures within the store. As manager they will lead from the front and act as an ambassador for the Company by ensuring that all Mamas & Papas customers receive the very best customer experience.
Role & Responsibilities
Sales & Performance
- Drive sales and profitability by owning the store's P&L
- Analyse trading performance and put action plans in place to hit targets
- Build strong relationships with internal and external partners
About You
- A proven track record of driving sales, profit and commercial initiatives in retail
- A strong, inspiring leader who's passionate about customer service and developing people
- A great communicator who builds positive, open relationships
- Resilient and solution-focused, with a positive "can do" attitude
- Organised and adaptable, able to prioritise as the store's needs change
- Someone who Embodies the Mamas & Papas brand values
We're a Business that cares, so here's just some of our Benefits on offer:
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
- Subsidised health & critical illness cover and insurances
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
- Supportive Foster Care & Carers Leave offering
- Support for Loss and Bereavement
- A Menopause Friendly Employer
- Employee Recognition and Appreciation Schemes
- At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope - want to see how we are going about it? Visit our website and view our "For the Future" commitment
- Oh, and a great bunch of people to work with too.
(NB*: All benefits subject to individual schemes criteria & terms)
We're Award Winning!!
WINNERS: 2023 Retail Week -"Best Retailer" under £250m
WINNERS: 2022 Retail Gazette - "Best Game Changer Retailer" under £500m
£36.59k per annum
...About the role Join us as a Shop Manager and you’ll lead and motivate your team to deliver... ...shopping with us - whether they order in store or order their food online. While no two... ...right in here. now and get ready for the next exciting step in your career! About us...SuggestedPermanentRemoteShift work£33k - £36k per annum
Company: ZACHARY DANIELS RECRUITMENT Job Type: Permanent, Full Time Salary: £33000 - £36000/annum benefitsSuggestedPermanentFull-time£35k per annum
...M&S Simply Food Store Manager – Lead the UK’s Rest Stop Revolution 40hrs per week - £35,000 to £37,500 Address: Pease Pottage Services, M23... ...Restaurant, Catering, Retail, General or Store Manager hunting your next challenge? We want to hear from you. We champion flexible...Suggested40 hours/weekFlexible hoursShift work- £29k - £38k per annumEstimated...Are you a Store, Operations, Trading, Deputy or an Assistant Manager ready for your next step? Are you a results-driven leader who thrives in fast-paced retail? If so, this could be your perfect next move. Join B&M as a Store Manager in our Crawley store and lead from the...SuggestedLong-term contractFull-timeWeekend workAfternoon shift
£50k per annum
...I am working with Main Dealer near Crawley who are currently seeking a Fleet Car Sales Executive / LBDM (Local Business development Manager). Job Role – Fleet Car Sales Executive / Local Business Development Manager Job Location – Near Crawley in West Sussex...SuggestedPermanent£35k - £75k per annum
Job Role – New or Used Sales Executive Job Location – nr Gatwick Salary – Competitive basic, and monthly commission. OTE in the region of £35-75K per annum Used and or New Car Sales Executive Role: Experience within the Motor Trade as a Sales Executive ...Permanent5 days/week£27.6k per annum
...ongoing training opportunities. ~ Promotion opportunity to Store Manager and District Trainer. ~ Clear and proven structures and processes... ...Office: Outlook and Word is desirable Let´s talk about NEXT STEPS! To find out together if our job fits you, we have a...PermanentShift work£15.45 - £15.95 per hour
...contract | AM &PM shifts | 30-35 days holiday (pro rata) | 10% in-store discount | Enhanced family leave Everyone who works at Lidl... ...organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you’ll help us maintain our high standards day after day...Hourly payShift workNight shift- £35k - £45k per annumEstimated...Company Benefits We have an exciting opportunity for a knowledgeable and motivated Retail Branch Manager to lead the team at our busy branch in Crawley. Our Crawley store has been serving the local trades’ people and retail customers for over 60 years. Inside the branch...40 hours/weekRelief staffMonday to FridayRotating shifts
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Concession Store Manager (Mamas & Papas at NEXT). Be the first to apply!
