Pharmacy Services Assistant Apprenticeship

Summary

Pillbox Chemists are looking for an enthusiastic person to join their team and assist in the day-to-day running of the business. They will be helping with the dispensing and stocking of medicine and pharmacy supplies. If this sounds like the role for you, then please apply today!

Wage

£18,000 a year

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course

Pharmacy services assistant (level 2)

Hours

Monday - Friday (Hours to be discussed at interview)

37 hours 30 minutes a week

Start date

Monday 2 November 2026

Duration

1 year 3 months

Positions available

3

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

• Supporting customers at the medicines counter and responding to queries
• Assisting with the preparation and supply of prescriptions (under supervision)
• Handling stock, deliveries and maintaining accurate records
• Using pharmacy systems to process prescriptions and sales
• Maintaining high standards of cleanliness, health & safety and confidentiality
• Working as part of a team to ensure excellent customer service

Where you'll work

You can select which locations you want to apply for in your application on Find an apprenticeship.

This apprenticeship is available in these locations:

• Spiralstone Pharmacy, 122 Brinton S Road, Southampton, SO14 0DB
• St John Pharmacy, 6 8 St John Road, Wroughton Swindon, SN4 9ED

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BRADFORD COLLEGE

Training course

Pharmacy services assistant (level 2)

What you'll learn

Course contents

• receive and log prescriptions
• assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
• work according to legislative requirements, and organisational policies
• order, receive, maintain and issue pharmaceutical stock
• provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
• work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
• act in accordance with systems and organisational governance
• recognise and act within the pharmacy regulatory, legal and ethical standards
• support the team in the development of others
• maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
• communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
• handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
• use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
• demonstrate person centred care and support within a pharmacy setting
• make pharmacy patients and patient safety your first concern
• use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
• maintain the interests of patients and the health of the public
• promote and advocate equality, diversity and inclusion
• promote healthy lifestyles to customers
• work safely within the parameters of your role using Standard Operating Procedures
• apply policies which relate to health and safety at work
• act appropriately in situations to prevent harm to yourself and others

Training schedule

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

More training information

College or training organisation
BRADFORD COLLEGE

Your training course
Pharmacy services assistant

Equal to Level 2 (GCSE)

Requirements

Desirable qualifications

GCSE in:

• English (grade 9 - 4)
• Maths (grade 9-4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience
• Physical fitness