Business Analyst

Hillcrest Homes is recruiting for a Business Analyst

We are one of Scotland’s leading affordable housing providers, creating sustainable homes and positive futures for our customers and communities. We own and manage around 9,000 properties throughout Scotland and our c.1,200 employees provide a range of housing and care services, social enterprises, skills, training and employment opportunities. We aim to have a culture of continuous improvement, maximising operational efficiency and using new technologies to continually improve the customer experience.

About the Role

To help us achieve this, we’re looking to appoint a Business Analyst to identify, lead and support the delivery of business change across Hillcrest.

Collaborating with teams across all companies and departments, you will gather, interpret, and leverage business intelligence to inform strategic and operational decisions. This role is instrumental in shaping more efficient processes and systems that enhance our organisational performance and the customer experience.

About You

You will:

• Have experience of gathering and analysing business intelligence to support strategic and operational decision-making and defining business requirements
• Have experience of scoping requirements for the integration of systems and the development of business processes
• Have excellent digital skills including a high level of competence with M365 applications, and experience of using advanced data software such as Power BI or equivalent
• Have the ability to evidence effective listening, comprehension, communication, collaboration and influencing skills at all levels of the organisation

Please note: interviews are likely to take place week commencing Monday, 5 October 2026.

About the Benefits

• 32 days minimum annual leave (based on full time hours)
• Option to buy or sell annual leave (subject to eligibility)
• Family Friendly Policies
• Death in Service (three times annual salary or a minimum of £10,000)
• Defined contribution pension scheme available (2 Options):Option 1 - Contributions = 5% Employee and 3% Employer
• Option 2 - Contributions = 8.5% Employee and 8.5% Employer
• Home and Tech Scheme: Spread the cost through salary sacrifice and save up to 8% on thousands of home and tech products at John Lewis, IKEA and Currys (subject to eligibility)
• Cycle to Work Scheme: Spread the cost through salary sacrifice and save up to 47% on bikes and accessories (up to £2,000) (subject to eligibility)
• Enhanced Health Care Package including:£50 towards chiropody and podiatry
• £60 towards dental care
• £75 towards the costs of eye related care
• £150 towards Practitioner fees, including physiotherapy
• £200 Birth and Adoption grant (subject to eligibility)
• £200 towards specialist consultations and investigations
• Unlimited access to online, telephone and video GP appointments via Aviva Smart Health
• Access to Perkbox: providing a wide range of deals and discounts including Argos, IKEA and many more

We acknowledge that AI can support applications, but we ask that yours reflects your true self. By applying, you confirm that all information is accurate and represents your own knowledge, skills and experience.

Sponsorship

Please note that Hillcrest Homes do not hold a licence to sponsor any visa applications at present.

Hillcrest are committed to safeguarding and promoting the welfare of all the people we support. All roles are subject to thorough pre-employment checks including references, and a Disclosure Scotland check or PVG (Protecting Vulnerable Groups) check to ensure the safety and wellbeing of those we support. All employees are expected to uphold our values and adhere to safeguarding policies and standards throughout their work.