Administration Assistant Apprentice

Summary

Join Jordans Solicitors LLP as an Administrative Apprentice and gain practical experience across Probate, Conveyancing, Litigation and Administration. You will support a friendly and professional team with reception, correspondence, archiving and everyday office based tasks, while completing your level 2 qualification.

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Training course

Administration assistant (level 2)

Hours

Monday to Friday, 9.00am – 5.00pm, with 1 hour lunch break.

37 hours 30 minutes a week

Start date

Friday 9 October 2026

Duration

1 year

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

We are looking for two professional and enthusiastic individuals to join our team while studying to achieve their level 2 qualification. Candidates should be able to demonstrate professionalism, confidentiality, strong communication skills, attention to detail, confidence using computers and show a willingness to learn. This role would be ideally suited school leavers, and their general duties will include:

• Providing reception with support, welcoming visitors and handling telephone/email enquiries in a professional manner
• Sending routine emails and correspondence under supervision
• Archiving, filing and retrieving paper and electronic documents securely
• Entering, updating and retrieving information using office systems and digital records
• Supporting colleagues in Probate, Conveyancing, Litigation and Administration departments with routine office tasks
• Preparing, scanning, copying and organising documents while maintaining client confidentiality
• Preparing daily tasks with a supervisor and reporting queries or issues promptly

Please note this is not an exhausted list of duties.

Where you'll work

4 PRIORY PLACE
DONCASTER
DN1 1BP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

DN COLLEGES GROUP

Training course

Administration assistant (level 2)

What you'll learn

• Receive, retrieve, process, record and store information and data.
• Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
• Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
• Handle and communicate information in line with organisational policies, procedures and security requirements.
• Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
• Plan and review administration tasks allocated by supervisor.
• Maintain professional relationships with stakeholders.
• Monitor and report on the use of resources such as materials, equipment and supplies.
• Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
• Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
• Use continuing professional development including self-reflection to support current and future training and development needs.
• Use communication tools to respond to stakeholders using professional language and organisational etiquette.
• Operate within agreed health and safety standards.
• Use time management tools to meet deadlines.
• Handle feedback following expected professional etiquette.
• Maintain wellbeing, accessing organisational support mechanisms if required.
• Review and check own work.
• Use cloud services to share documents for use and or collaboration.
• Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
• Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.
• Receive, retrieve, process, record and store information and data.
• Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
• Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
• Handle and communicate information in line with organisational policies, procedures and security requirements.
• Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
• Plan and review administration tasks allocated by supervisor.
• Maintain professional relationships with stakeholders.
• Monitor and report on the use of resources such as materials, equipment and supplies.
• Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
• Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
• Use continuing professional development including self-reflection to support current and future training and development needs.
• Use communication tools to respond to stakeholders using professional language and organisational etiquette.
• Operate within agreed health and safety standards.
• Use time management tools to meet deadlines.
• Handle feedback following expected professional etiquette.
• Maintain wellbeing, accessing organisational support mechanisms if required.
• Review and check own work.
• Use cloud services to share documents for use and or collaboration.
• Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
• Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.

Training schedule

Training will be at Doncaster College where you will access a wide range of facilities on offer.   Day release  You will undertake the Level 2 Administration Assistant standard. You will undertake both on and off-the-job training by a team of industry qualified professionals to give you the best skills, knowledge and experience to help you become an administrator of the future!

Requirements

Essential qualifications

GCSE in:

MATHS AND ENGLISH (grade 4/C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Administrative skills
• Team working
• Initiative
• Patience
• Confidentiality
• Professionalism

Other requirements

Applicants must be able to travel to the Doncaster office and to Doncaster College reliably and within a reasonable commute time. Travel to Kiveton Park branch also is required, travel to be reimbursed. 

Apprentices are paid for their normal working hours and training that forms part of their apprenticeship. The Apprenticeship National Minimum Wage guide is updated every April (ANMW):

We need to ask all applicants whether they have any relevant criminal convictions and or pending investigation as defined by the Rehabilitation of Offenders Act 1974. Relevant meaning offences against a person, whether violent or sexual, offences involving drugs or controlled substances, or theft.

A declaration of a relevant Criminal Conviction will result in a Risk Assessment being carried out to determine whether the applicant poses a risk to the welfare or safety of others. This does not include warnings, cautions, reprimands and (for example) speeding fines/points.

A YES ANSWER DOES NOT AUTOMATICALLY EXCLUDE YOUR APPLICATION.