Care Coordinator/Area Service Manager
£15.73 per hourFull-time
Job description
We are recruiting Area Service Manager/Care Coordinator for our Belfast branch. To organise and supervise the delivery of home care support services to Service Users in their own homes. To work in a flexible in response to the needs of the service. To manage a team of Home Care Assistants. Please see employer website for full job details & person specification.
Responsibilities
- Accept, allocate and process referrals for new care packages.
- Accept and process changes and amendments to existing care packages.
- Prepare rotas by matching Service Users to domiciliary care workers, ensuring that the domiciliary care skills and competencies are compatible.
- Monitor and report changes in Service User condition to key worker.
- Organise and lead staff meetings.
Skills and Qualifications
Essential Skills
- Good general education to include good numeracy and literacy skills.
- Minimum of QCF Level 2 in Health and Social Care.
- At least 12 months’ experience in a care setting.
- Experience of coordinating rotas.
- Experience of managing staff.
- NISCC (Northern Ireland Social Care Council) registration completed at training, if not already registered.
- Enhanced AccessNI.
- Right to work in UK.
- Excellent communication skills, written and oral.
- Ability to respond to sudden changes in service delivery requirements.
- High standard of accuracy.
- Ability to problem solve and exercise judgement.
- A working knowledge of MS Office, e.g. Word, Excel, Outlook, etc.
- Ability to work cooperatively and effectively as part of a team.
- Ability to plan and prioritise workload in a highly organised way.
Desirable Skills
- Flexibility in working hours to respond to business needs.
- Car driver with vehicle appropriately insured for business use.
- Flexibility to work in other NWCare branches to meet business needs.
- Participate in the out of hours on-call rota.
Further Information
Please note: Criteria for this role is that you apply for an Enhanced AccessNI certificate. NWCare is a family run domiciliary care agency serving the community in healthcare in Northern Ireland for well over 50 years. NWCare does not provide sponsorship
Vacancy posted 24 days ago
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