Senior Solution Architect

Position Overview

At Agiloft, we empower organizations to streamline their contract lifecycle management (CLM) processes, reduce risk, and drive operational efficiency. Our award-winning, no-code platform provides unparalleled flexibility to manage even the most sophisticated workflows and data-driven decision-making processes. By automating and centralizing contract operations, we help our clients gain actionable insights, accelerate deal cycles, and maintain a competitive edge in the marketplace.

Combining creative thinking, methodical requirements analysis, and a relentless drive to break complex problems into elegant solutions, Senior Solution Architects design and configure systems tailored to optimize and streamline customers' business processes, enabling them to harness the full potential of their data. If you have technical project experience, a passion for making software work for people, love working with a smart team, and are a curious problem solver with a logical mind, we’d love to hear from you.

Job Responsibilities

• Lead the design and architecture of customer’s Agiloft instance, ensuring solutions are clean, effective, scalable, maintainable, and meet the complexity of enterprise-level needs.
• Capture, analyze, and document client requirements.
• Develop comprehensive design documents and implementation plans for team collaboration and execution.
• Provide mentorship and constructive feedback to junior team members, ensuring high-quality deliverables.
• Manage client interactions, addressing escalations with a solutions-focused mindset.
• Deliver thorough documentation and client training to ensure successful solution adoption.
• Offer feedback to product and engineering teams to drive continuous product improvement.
• Support and advise system integration (SI) partners to enhance overall implementation outcomes.
• Contribute to internal initiatives aimed at improving implementation processes and client success.
• Maintain current, deep knowledge of Agiloft product offerings, roadmap, and best practices.
• Apply product knowledge effectively in delivering high-quality consulting services
• Proactively learn and adopt new features, including AI-enabled capabilities, and translate them into customer value.
• Actively and responsibly use AI to improve efficiency, productivity, and value delivery, continuously evaluating where AI can enhance processes, workflows, and outcomes.
• Approximately 10% travel required.
• Other duties as assigned

Required Qualifications

• Education: Bachelor’s degree in a technical field or equivalent experience.
• 4-8 years of experience as a Solution Architect in Legal Tech/CLM or demonstrated equivalent experience. At least 1 year experience with Agiloft is a plus.
• Strong analytical and problem-solving skills, with expertise in SaaS technologies and database concepts.
• Proven ability to manage timelines, business requirements, and client expectations in complex projects.
• Exceptional communication, presentation, and technical writing skills.
• Demonstrated leadership and mentorship capabilities.
• Growth mindset and willingness to contribute beyond the scope of the role to support company success

Preferred Qualifications Experience with LegalTech and/or CLM platforms. Familiarity with enterprise systems like Salesforce, Microsoft Dynamics, or CLM-adjacent tools (e.g., Sourcing, Procurement, CPQ). Advanced skills in Excel, data wrangling tools (e.g., Alteryx), and visualization tools (e.g., Power BI, Tableau). Knowledge of scripting, coding, or API integration development.