Warehouse & Transport Manager

Warehouse & Transport Manager – Job Specification

Job Title: Warehouse & Transport Manager

Location: Belfast

Reports To: General Manager / Operations Manager

Role Purpose

To oversee all warehouse and transport operations, ensuring the accurate receipt, storage, picking, dispatch, and delivery of products. The Warehouse & Transport Manager will lead teams across both functions, maintain stock accuracy, ensure fleet compliance, and drive continuous improvement to support business growth and service commitments.

Warehouse Operations

• Manage daily warehouse workflows including goods-in, stock control, picking, packing, and dispatch.

• Maintain high standards of stock accuracy and product handling.

• Ensure warehouse layout and processes support efficiency and safe product flow.

• Enforce, review, and update warehouse Standard Operating Procedures (SOPs).

• Work closely with Purchasing and Sales teams to support demand planning and promotional activity.

Transport & Distribution

• Lead delivery operations including route planning, scheduling, vehicle loading, and dispatch.

• Manage delivery drivers to ensure punctual, professional, and customer-focused service.

• Oversee fleet maintenance, MOTs, insurance, servicing, and compliance checks.

• Monitor tachographs, driver hours, and compliance with transport legislation.

• Control fuel usage, delivery costs, and route optimisation.

• Build strong customer relationships through reliable and flexible delivery performance.

Team Leadership

• Lead, train, and motivate warehouse operatives and drivers.

• Create staffing rotas, manage attendance, and support training and development.

• Conduct performance reviews and manage KPIs across warehouse and transport teams.

• Promote a positive, accountable, and safety-focused working culture.

Health, Safety & Compliance

• Ensure compliance with warehouse, workplace, and transport health & safety standards.

• Conduct audits, vehicle inspections, walkarounds, and risk assessments.

• Maintain a clean, organised, and compliant warehouse and yard environment.

• Investigate incidents and implement corrective and preventative actions.

Systems & Reporting

• Maintain accurate data across Warehouse Management Systems (WMS) and Transport Management Systems (TMS).

• Produce reports covering stock accuracy, delivery performance, fleet efficiency, and labour productivity.

• Support digital improvements, automation, and process optimisation initiatives.

Continuous Improvement

• Identify inefficiencies and deliver measurable operational improvements.

• Reduce waste, improve accuracy, and enhance service levels.

• Support business growth initiatives and seasonal planning.

Qualifications & Experience

• 3–5+ years experience in warehouse, logistics, or transport management.

• Proven experience leading teams in a fast-paced, high-volume environment.

• Strong working knowledge of WMS, routing, and fleet management systems.

• CPC qualification (advantageous).

• Forklift certification (desirable).

• Experience within FMCG, food, or confectionery sectors is an advantage.

Skills & Competencies

• Strong leadership and people management skills.

• Excellent communication and interpersonal abilities.

• High attention to detail with strong organisational capability.

• Analytical mindset with strong problem-solving skills.

• Ability to perform under pressure and manage demand peaks.

• Proficiency in Microsoft Office, particularly Excel.

Key Performance Indicators (KPIs)

• Stock accuracy.

• On-time, in-full delivery performance (OTIF).

• Fleet utilisation and operating costs.

• Pick and dispatch accuracy.

• Fuel efficiency.

• Health & safety compliance.

• Team performance, engagement, and retention.

Working Hours: Monday to Friday, 08:30 – 17:00

Salary: £45,000 – £55,000 plus up to £5,000 bonus opportunity