Account Manager

We're seeking an organised and detail-oriented Account Manager, looking to join a passionate, fast-paced, commercially focused Sales team. Here, you'll play a critical role in maximising the growth of Belazu's sales and help deliver our excellent level of service.

This is a fantastic opportunity to join a business with an impressive set of accreditations, from B Corp status to silver standard Investors in People, and a Sunday Times Best Place to Work. We are a diverse team driven by a shared passion and strong set of values, a love of great food, and big ambitions for the future. With over 30 years of leadership in bringing bold Middle Eastern and Mediterranean flavours to kitchens across the UK, we've got exciting plans ahead and we're looking for great people to help us get there.

Whilst we are a hybrid team, you must be comfortable commuting to our Greenford location on a weekly basis, as well as London and national travel on a regular basis.

What you will do:

Sitting within our Foodservice team, your role will focus on the restaurant, hotel and catering sectors. You will be responsible for:

* Take full responsibility for your own portfolio of existing accounts, ranging from restaurants and hotels, to caterers, delis and farm shops.
* Manage customer relationships and build rapport with key stakeholders, including face-to-face visits, promotional events, and follow up customer support.
* Act as an ambassador of our products through product tastings, organised events (such as festivals and industry events) and thorough knowledge of our product range.
* Assist in the identification, research and onboarding of potential new business, as well as leading on the engagement with new businesses within your own market area.
* Engage with our innovation and marketing teams to ensure we deliver the best products to our customers.
* Support our wider customer support teams, such as customer service and finance, to ensure a harmonised experience for customers.
* Maintain an organised and efficient working environment, extending to customers files and our CRM.
* Attend regular internal meetings to support the development of our team, goals, initiatives, and your own development.
* Actively contribute to the wider Belazu community, including our commitment to safety and B-Corp status.

Our ideal candidate will have:

* A passion for food and cooking.
* Can-do and team player attitude, with the courage to put forward new ideas
* Commercial mind-set, with keen negotiation and improvisation skills
* Ability to work from a long list of actions, with the enthusiasm to get these ticked off both efficiently and to the best level of service
* Adaptability, versatility, and resilience to push forward in times of challenge
* Strong analytical skills, a keen attention to detail, and the ability to learn quickly and adapt
* Comfortability using Microsoft Excel, PowerPoint and other digital tools
* Confidence when engaging across different stakeholders, both internally and externally, including presenting and building rapport
* Capable to work under pressure and pro-actively manage multiple priorities in a fast-paced environment.
* Enthusiasm to learn and improve, and ability to take the initiative and ownership, whilst demonstrating integrity, reliability, and a strong commitment to quality standards.

Whilst previous exposure in a similar customer facing sales role is preferred, we will consider all candidates with relevant transferable skills or equivalent experience.

Why Join Us?

In addition to a competitive salary, with annual reviews and KPI-related bonus potential, we offer:

* Free on-site parking, cycle to work scheme, and a subsidised canteen, as well as a blend of office and home working for a healthy work-life balance.
* Volunteer days, plus our own charity foundation and initiatives.
* Up to 35% discount on company products, plus access to a wide range of employee benefits via an online portal, including high street discounts, EAP, GP services and financial support tools.
* Multiple awards for recognising great contributions, long service, etc. Plus, events throughout the year to socialise and celebrate!
* 25 days annual leave + 8 bank holidays, increasing with service.
* Life Assurance from day one, plus auto-enrolment pension with an enhanced pension option, with generous family leave policies.

Diversity & Inclusion:

Thanks for reading our job advert. We do our very best to bring to life what it's like working as part of our team. Diverse teams really are the best teams; we are committed to building a diverse and inclusive workplace where everyone feels they can be themselves at work and develop their talents to the full. We welcome applications from all backgrounds and experiences, and we are proud to be an equal opportunities employer. If you require any adjustments to the recruitment process, please let us know and we will do our best to accommodate your needs.

We also know that sometimes some candidates may be put off applying for a job unless they think they can tick every box. If you are really excited about working with us, please feel free to reach out.

Thanks for reading our job advert. We do our very best to bring to life what it's like working as part of our team. Diverse teams really are the best teams. We want everyone to feel they can be themselves at work and develop their talents to the full. All colleagues are expected to take personal responsibility for keeping our workplace free from discrimination, harassment, and bullying - a place where everyone is treated fairly and respectfully.

We also know that sometimes some candidates may be put off applying for a job unless they think they can tick every box. If you are really excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet... go on... why not give it a whirl? Good luck!