Location: UK Based, Remote-first (with monthly travel to London) At Unmind, we're here to create better mental health. We believe mental health should be a source of strength, not struggle – for people, teams, and entire organisations. We combine science, technology, and human care to help companies like Uber, Disney, Major League Baseball, and the NHS improve mental health and drive performance. Now we’re looking for more brilliant people to help us do it. Our Values
We’re building a company where ambition and empathy go hand in hand.
We’re building a place where everyone feels seen, heard, and supported – and where difference is celebrated.
If you need adjustments during the process, tell us when you apply or email View email address on meeveem.com.
Learn more about how we hire and our commitment to equity in our THE ROLE — SENIOR CLINICAL OPERATIONS MANAGER
This role is a 11 month FTC for maternity cover. Unmind is transforming workplace mental health, and we’re looking for an experienced Senior Clinical Operations Manager to lead the day-to-day running and continuous improvement of our practitioner network, enabling the smooth running of Unmind’s therapy and coaching service. This role combines clinical operations expertise with strong judgement, clear decision-making, and a commitment to high standards. In this role, working closely with the Head of Global Care and Head of Operations, your focus will be quality, engagement, and operational excellence across the practitioner network. What you'll do
In the spirit of equity and continuous growth, we invite you to remove education from your CV. Qualifications are not a factor in our decision-making. However, some experience in the following is important for this position:
We believe wellbeing and performance go hand-in-hand – and we build our environment to support both.
A few highlights:
We’re building a company where ambition and empathy go hand in hand.
- Outpace the rest – Move fast. Deliver excellence.
- Stronger together – We go further, faster, together.
- Client first – We win, when our clients win.
We’re building a place where everyone feels seen, heard, and supported – and where difference is celebrated.
If you need adjustments during the process, tell us when you apply or email View email address on meeveem.com.
Learn more about how we hire and our commitment to equity in our THE ROLE — SENIOR CLINICAL OPERATIONS MANAGER
This role is a 11 month FTC for maternity cover. Unmind is transforming workplace mental health, and we’re looking for an experienced Senior Clinical Operations Manager to lead the day-to-day running and continuous improvement of our practitioner network, enabling the smooth running of Unmind’s therapy and coaching service. This role combines clinical operations expertise with strong judgement, clear decision-making, and a commitment to high standards. In this role, working closely with the Head of Global Care and Head of Operations, your focus will be quality, engagement, and operational excellence across the practitioner network. What you'll do
- Own day-to-day operational excellence for a growing practitioner network, maintaining high standards and a great end-to-end experience for practitioners and clients.
- Oversee practitioner performance and drive quality improvements, including defining and maintaining policy, standards, and ways of working.
- Oversee complex complaints and escalations, including investigation, risk management, and timely, clear responses.
- Own network engagement, including the practitioner communications calendar and outbound activity (updates, newsletters, webinars, and campaigns).
- Lead with clear decision-making, strong judgement, and pragmatic delivery in a fast-moving environment, documenting decisions as you go.
- Be a subject matter expert on practitioner policies and Unmind platforms.
- Deliver cross-functional roadmap initiatives that impact the practitioner network.
- Support the wider operations & commercial functions as needed.
In the spirit of equity and continuous growth, we invite you to remove education from your CV. Qualifications are not a factor in our decision-making. However, some experience in the following is important for this position:
- Direct experience working in a clinical operations role and digital platform setting
- Psychology/Clinical background is preferred, or understanding of therapy/coaching practice requirements
- Community management and communications experience
- Strong project management skills
- Strong listening skills and an ability to work harmoniously within an experienced, detail oriented, supportive team
- Able to challenge constructively and commit to team decisions
- Comfortable with ambiguity, agility, and flexibility in a startup environment
We believe wellbeing and performance go hand-in-hand – and we build our environment to support both.
A few highlights:
- Private medical for you & your family
- Equity in Unmind
- Generous gender-neutral parental leave
- 25 days holiday + birthday + celebration days
- Revive & Thrive Days – company-wide Friday off monthly
- Flexible working + early Friday summers
- Remote-first within the UK, with monthly in-person meet-ups and access to a London co-working space
- Annual learning budget + learning leave
- Free weekly therapy or coaching sessions
- Wellbeing support via WellHub & Bippit
Vacancy posted 12 days ago
Similar jobs that could be interesting for youBased on the Senior Clinical Operations Manager (11 month FTC) in London vacancy
£54k - £60.48k per annum
...SENIOR OPERATIONS MANAGER (15 MONTH FTC / MATERNITY COVER) LONDON, UK Hybrid Working - 3 days in the office per week. We operate a Fix + Flex model, with Wednesdays and Thursdays as our two Fix Days, when everyone is in the office, and the third day is Flex for you -...Fixed-term contractSeniorHybrid workingOn-siteImmediate startMonday to Friday- £46k - £62k per annumEstimated...transformational growth. WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to... ...information, visit wppmedia.com . 1173 - Operations Senior Manager - 12 Month FTC ABOUT WPP & OPENDOOR At WPP, we’re constantly reinventing...Fixed-term contractSeniorHybrid workingOn-site
£63k per annum
...partnering with a successful, leading licensed company, who are looking for an Operations Manager to manage their Amazon account for the UK and EU markets. This role will start on a 12 month FTC. Thy are a successful, global FMCG brand that focuses heavily on licensed products...Fixed-term contractHybrid workingOn-site£100k per annum
...Operations Manager – London Market Insurer (12-Month FTC) £85,000 – £100,000 + Benefits | London (Hybrid – 4 Days Office, Fridays WFH) A leading London Market insurer is looking to hire an Operations Manager to support a high-profile technology and transformation project...Fixed-term contractHybrid workingOn-siteImmediate startWork from home- £51k - £66k per annumEstimatedJob Title: Senior User Researcher Contract: 12-month FTC Location: London Department: Digital Product This role is responsible for leading user research to inform product decisions. Our Future Health is an equal opportunity employer.Fixed-term contractSeniorFull-time
- £56k - £72k per annumEstimated...all applications must be submitted through our official website ( monks.com/careers ). About the Role As a Senior Creative Programme Manager - 12-month FTC , you’ll drive the end-to-end execution of integrated, multi-channel marketing campaigns across the UK and...Fixed-term contractSeniorLong-term contractHybrid working
£110k - £135k per annum
...international practice is seeking a high‑calibre Senior Associate to join its Construction Professional Indemnity team on a 9‑month fixed‑term contract to cover parental leave.... ...contractors, engineers, architects, project managers and surveyors. Key elements include:...Fixed-term contractSeniorPermanentOn-site- £65k - £85k per annumEstimated...insights to help with moving, managing or financing. Over 50 million people visit Zoopla every month to access exclusive data and information... ...What You’ll Do As Content Operations Lead, you’ll drive brand... ...funnel data, and hold your own with senior stakeholders and designers and...Fixed-term contractHybrid workingOn-siteRemoteWork from homeMonday to Thursday
£70k per annum
...Senior Business Development Manager - Finance (18-Month FTC) Location: London (Hybrid) A leading international law firm seeks a Senior Business Development Manager to support its Finance practice. This role sits within a collaborative, high-performing environment, partnering...Fixed-term contractSeniorHybrid workingWork from home£110k per annum
...for a qualified Accountant to fill the position of Senior Syndicate Reporting Accountant on a 12-month FTC basis. Reporting to the Financial Controller the successful... ...applicant will be expected to provide high-quality management and financial reporting for the syndicate on a IFRS1...Fixed-term contractSenior- £65k - £84k per annumEstimated...practice in London. The team is seeking to appoint a Senior Associate with approximately 5–7 years' PQE on a 12-month fixed-term contract. This highly regarded team... ...offers significant client exposure, responsibility for managing matters and the opportunity to work closely with...Fixed-term contractSenior
£50k - £70k per annum
...opportunity has arisen for a merchandiser or senior merchandiser to join a desirable brand... ..., and easy-to-wear. This role is a 12 month FTC. They are known for floral prints, dresses... ...planning, forecasting, and inventory management. The role will work closely with buying,...Fixed-term contractSeniorPermanentSeasonalHybrid workingOn-site£125k - £155k per annum
...regarded cyber practice on a 12‑month fixed‑term contract, starting... ...breaches. Working closely with senior partners, you will take the lead on significant matters, managing live incidents and guiding clients... ...cyber practice Confidence operating autonomously in fast‑paced, high...Fixed-term contractSeniorPermanentHybrid workingImmediate start£85k - £90k per annum
...Senior Manager, Employee Relations (12-Month FTC - Maternity Cover) Location: Hammersmith, London (Hybrid - 3 days per week in the office) Salary: Up to £90,000 + 17.5% Bonus Contract: 12-Month Fixed-Term Contract (Maternity Cover) Start Date: ASAP / Urgent Requirement...Fixed-term contractSeniorHybrid workingOn-siteImmediate start£32k - £39k per annum
...a client in East London who is looking for an RVN for 12 months! Senior Theatre RVN – 12 Month Maternity Cover An exciting opportunity... ...across multiple theatres, ensuring smooth day-to-day operations, high clinical standards, and supporting theatre training and...Fixed-term contractSenior40 hours/weekPermanentFull-time5 days/weekRotating shiftsWeekend work£55k - £60k per annum
...serving its own unique community. They are looking for a Senior Brand Communications Manager on a 4-month fixed term contract basis, to help orchestrate the... ...cross-functionally with teams including Food, Operations, Commercial and Digital to deliver brilliant work....Fixed-term contractSeniorSeasonalHybrid workingOn-site3 days/week£43k - £48k per annum
...SENIOR ACCOUNT MANAGER (9 MONTH FTC / MATERNITY COVER) LONDON, UK Hybrid Working - 3 days in the office per week. We operate a Fix + Flex model, with Wednesdays and Thursdays as our two Fix Days, when everyone is in the office, and the third day is Flex for you - either...Fixed-term contractSeniorHybrid workingOn-siteImmediate startMonday to Friday- ...world’s most ambitious brands grow faster. Operating at the intersection of technology and... ..., EasyJet, and PepsiCo. As a Senior Project Manager at DEPT®, you’ll oversee key client accounts... ...of fun! ~ Global annual DEPT® Cares Month in which employees come together and donate...Fixed-term contractSeniorHybrid workingFlexible hours
- ...solve complex challenges faced by asset managers, financial institutions, corporates, high... ...Scale : With more than 1,500 colleagues, we operate across 20+ countries, our scale enables... ...of budget & forecast analytics including monthly tracking Work closely with the...Fixed-term contractSeniorHybrid working
- £47k - £60k per annumEstimated...diversified professional services and investment management company operating through three industry-leading businesses:... ...growing and are looking for an experienced Senior Surveyor – Valuations to join our London team on a 12-month fixed-term contract . This is an excellent...Fixed-term contractSeniorFull-timeHybrid workingOn-siteRemote
- £60k - £80k per annumEstimated...wins – big and small. Supported by operating principles of being strategy-led,... ...-Making Rockstar? Join Anaplan as a Senior Deal Desk Analyst (6 month Fixed Term Contract) This isn't your... ..., pricing, contracting, and order management. Commercial Instinct: You get the...Fixed-term contractSenior
- £44k - £56k per annumEstimated...About the Role The Senior Finance Business Partner (SFBP) acts as a senior source... ...will be responsible for performing month-end tasks and management accounting activities while providing... ...are accurate, timely, and reflect operational requirements. Long-term Planning:...Fixed-term contractSeniorLong-term contractFlexible hours
- £51k - £67k per annumEstimated...the power to help people save, spend and manage their money in a new and transformative way... ...Manchester offices. We're looking for a Senior Conduct & Compliance Oversight Officer to... ...conduct risks. Please note; this role is a 12 month fixed term contract. Key...Fixed-term contractSenior16 hoursFull-time
- £37k - £49k per annumEstimated...flexible onsite extension of in-house talent functions via a monthly subscription to ensure the best cultural matches and... ...in-house recruitment experience ~ Strong stakeholder management skills, particularly with senior stakeholders ~ Excellent written and verbal...Fixed-term contractSeniorHybrid workingRemoteFlexible hours
- £66k - £86k per annumEstimated...LinkedIn, all applications must be submitted through our official website ( monks.com/careers ). About the Role As a Senior Campaign Manager - 12-month FTC , you will develop and own measured, scalable, and integrated content strategies to drive customer acquisition and...Fixed-term contractSeniorLong-term contractHybrid working
£65k per annum
...of human health ever assembled. We're looking for a Senior User Researcher to join us on a 12 month fixed-term contract (maternity cover, ideally starting... ...isn't, and why. Collaborate closely with Product Managers, Designers, Analysts and other user-centred design specialists...Fixed-term contractSeniorLong-term contractOn-siteRemoteFlexible hours- £42k - £56k per annumEstimated...Global Senior Corporate Campaign Manager (12-month FTC) In the United Kingdom - London Simon-Kucher is a global consultancy with more than 2,200 employees in 30+ countries. Our sole focus is on unlocking better growth that drives measurable revenue and...Fixed-term contractSeniorHybrid workingOn-siteRemote
- ...Role Overview We're looking for a Senior Lettings Negotiator to join our Sloane Street office on a 12 month, fixed term contract. You will be responsible for liaising... ...directly with our clients as well as managing the Lettings process ensuring we are compliant...Fixed-term contractSeniorSkilled worker visaOn-site
£55k - £65k per annum
Company: THINK SPECIALIST RECRUITMENT Job Type: Contract, Full Time Salary: £55000 - £65000/annumFixed-term contractSeniorFull-time- £52k - £70k per annumEstimated...financial information services with operations in more than 30 countries,... ...a Quantitative Analyst/ Senior Analyst based out of our London... ...development. This role is a 6 month fixed term contract with high... ...-motivated with ability to manage timelines across multiple projects...Fixed-term contractSeniorLong-term contractPermanentTemporaryHybrid workingOn-siteImmediate start
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Clinical Operations Manager (11 month FTC). Be the first to apply!
Related searches
- mental health program manager London
- health services programme manager London
- medical affairs manager London
- clinical services manager London
- veterinary clinical director London
- medical affairs manager/lead - diabetes London
- healthcare operations director London
- medical director London
- senior medical manager London
- hospital director London