Pharmacy Technician

Job summary
Closing date: 21 August 2026
Job Title: Pharmacy Technician
Responsible to: PCN Practice Pharmacist
Location: Practices within North Easington Primary Care Network
Contract Type: Permanent
Salary: Up to Band 5 dependant on experience (not AFC)
Hours: Full time 37.5 hours per week.

Main duties of the job
An exciting opportunity has arisen for a Pharmacy Technician to join our growing multi-disciplinary team.

It is a requirement of the role to be registered with the General Pharmaceutical Society and have a BTEC/NVQ level 3 or equivalent in pharmaceutical sciences. The successful candidate would preferably have some experience of working as a qualified, registered Pharmacy Technician.

Primary care experience would be an advantage but is not essential. Teamwork, flexibility, enthusiasm and the ability to prioritise tasks effectively are essential skills.

We are committed to the ongoing development of our team, which includes mandatory and developmental training for all our staff. Team members are encouraged to highlight any training they feel would benefit them in the achievement of their role.

About us
North Easington Primary Care Network is an innovative, dynamic PCN, continually seeking new ways to support and improve local healthcare services to our patient population.

North Easington PCN is made up of 5 local GP Practices based in Seaham, Murton and South Hetton, with a population of over 37,000 patients.

Details
Date posted: 31 July 2026
Pay scheme: Other
Salary: Depending on experience
Up to Band 5 dependant on experience (not AFC)
Contract: Permanent
Working pattern: Full-time
Reference number: B0611-26-0015

Job locations
Marlborough Medical Practice
Seaham Primary Care Centre
St Johns Square
Seaham
County Durham
SR7 7JE
United Kingdom

Murton Medical Group
20 Woods Terrace East
Murton
SEAHAM
County Durham
SR7 9AB
United Kingdom

New Seaham Medical Group
Eastdene Road
SEAHAM
County Durham
SR7 8DY
United Kingdom

Silverdale Family Practice
South Hetton Health Centre
Front Street
South Hetton
DURHAM
DH6 2TH
United Kingdom

Byron Medical Practice
The Avenue
SEAHAM
County Durham
SR7 8LF
United Kingdom

Job responsibilities

• Support practice clinical pharmacists and practice clinical teams to provide a safe and effective repeat prescribing service.
• Comply with legal and professional requirements and with safe systems of work for re-authorising repeat prescriptions.
• Co-ordinate medication review appointments and any changes of medication as advised by the clinical team.
• Liaise with pharmacies on the supply of prescribed drugs, alert clinicians of any supply issues and forward recommendations of alternatives.
• Medicines reconciliation post discharge and on other transfers of care.
• Bring queries to clinical team to include under or over usage.
• Day to day handling of prescription queries within area of own competence.
• Delivery of training and development to practice administrative staff who process repeat prescription requests to support improved co-ordination and effective pharmacy administration. Use and maintain information reporting systems and databases relevant to the position including incident reporting, prescribing data and patient outcomes.
• Participate in practice meetings, and other meetings to improve engagement of the role and to promote issues relevant to prescribing.
• Liaise with multidisciplinary team, prescribing support team, community pharmacy and hospital pharmacy teams.
• Handle function specific information, which may be sensitive, complex or confidential and appropriately recording, transferring and/or coordinating such information in accordance with the GDPR; Caldicott Guidelines and the Confidentiality Code of Conduct.
• Be responsible for the organisation and planning of own workload to meet set deadlines.
• Utilise GP practice clinical systems to conduct prescribing audits.
• Support the clinical pharmacists and practices with the work required under NENC ICBs Medicines Management Local Incentive Scheme.
• Support the clinical pharmacists in shared care monitoring and processes.
• In collaboration with practice Clinical Pharmacists and GP Prescribing Leads ensure that all major MHRA drug alerts, where appropriate and within levels of competence, are acted upon within practices over an appropriate time frame and to advise on any medication changes that occur as a result
• Undertake training and development, to ensure the required knowledge and skills for practice based work.
• Escalate problems or issues to line manager that requires additional support or input.
• Carry out other duties which are appropriate to the skills and competencies of the post holder and grade of the post as the priorities of the service change.
• Establish and maintain effective working relationships with GP practices, staff and other healthcare professionals.
• The post holder will develop a culture that promotes equality and values diversity. The post holder must be aware of and committed to the Equality and Diversity policies of the practice and comply with all the requirements of these policies and actively promote Equality and Diversity issues relevant to the post.
• Ensure the principles of openness, transparency and candour are observed and upheld.
• The post holder will have, or acquire through training provided by the organisation, the appropriate level of safeguarding and knowledge, skills and practice required for the post and be aware of and comply with the organisations safeguarding protection policies and procedures.
• The post holder will be registered with the General Pharmaceutical Society and have a BTEC/NVQ level 3 or equivalent in pharmaceutical sciences.
• Recognises the roles of other colleagues within the organisation and their role in patient care.
• Demonstrate use of appropriate communication to gain the co-operation of relevant stakeholders (including patients, senior and peer colleagues and other professionals, other NHS/Private organisations, e.g. ICBs).
• Demonstrates ability to work as a member of a team.
• Is able to recognise personal limitations and refer to more appropriate colleagues when necessary.
• Actively works towards developing and maintaining effecting working relationships across the PCN.
• Foster and maintain strong links with all services across locality.
• Explores the potential for collaborative working and takes opportunities to initiate and sustain such relationships.
• Demonstrates ability to integrate general practice with community and hospital pharmacy teams.
• Liaises with ICB colleagues including ICB Pharmacists on prescribing related matters to ensure consistency of patient care and benefit.
• Liaises with ICB pharmacists and Heads of Medicines Management/Optimisation to benefit from peer support.
• Liaises with other stakeholders as needed for the collective benefit of patients.
• Have experience and an awareness of common acute and long-term conditions that are likely to be seen in General Practice.
• May hold or be working towards an independent prescribing qualification.
• Recognises priorities when problem-solving and identifies deviations from normal pattern and is able to refer to seniors or GPs when appropriate.
• Able to follow legal, ethical, professional and organisational policies/procedures and codes of conduct.
• Involves patients in decisions about prescribed medicines and supporting adherence as per NICE guidelines.
• Demonstrate understanding of the pharmacy technician role in governance and is able to implement this appropriately within the workplace.
• Demonstrate understanding of, and contributes to, the workplace vision.
• Demonstrates ability to improve quality within limitations of service.
• Reviews yearly progress and develops clear plans to achieve results within priorities set by others.
• Demonstrate ability to motivate self to achieve goals.
• Promotes diversity and equality in people management techniques and leads by example.
• Demonstrate understanding of the implications of national priorities for the team and/or the service.
• Demonstrate understanding of the process for effective resource utilisation.
• Demonstrate understanding of, and conforms to, relevant standards of practice.
• Demonstrates ability to identify and resolve risk management issues according to policy/protocol.
• Follows professional and organisational policies/procedures relating to performance management.
• Demonstrate ability to extend boundaries of service delivery within the team.
• Understands and demonstrates the characteristics of a role model to members in the team and/or service.
• Demonstrates understanding of the mentorship process.
• Demonstrates ability to conduct teaching and assessment effectively according to a learning plan with supervision from experienced colleagues.
• Demonstrates self-development through continuous professional development activity; working alongside colleagues to identify areas to develop.
• Participates in the delivery of formal education programmes.
• Demonstrates an understanding of current educational policies relevant to working areas of practice and keeps up to date with relevant clinical practice.
• Ensures appropriate clinical supervision is in place to support development.
• Enrolled into review and appraisal systems within the network.
• Demonstrates ability to critically evaluate and review literature.
• Demonstrates ability to identify where there is a gap in the evidence base to support the practice.
• Demonstrates ability to generate evidence suitable for presentations at practice and local level.
• Demonstrates ability to apply research evidence base into working place.
• Demonstrates understanding of principles of research governance.
• The post-holder must comply at all times with the Practices Health and Safety policies, in particular by following agreed safe working procedures and reporting incidents using the organisations Incident Reporting System.
• The post holder will comply with GDPR, The Data Protection Act (2018) and the Access to Health Records Act (1990).
• The post-holder must co-operate with all policies and procedures designed to ensure equality of employment. Co-workers, patients and visitors must be treated equally irrespective of gender, ethnic origin, age, disability, sexual orientation, religion etc.
• Respect for Patient Confidentiality
• The post-holder should respect patient confidentiality at all times and not divulge patient information unless sanctioned by the requirements of the role.
• The post-holder is required to travel independently between practice sites (where applicable), and to attend meetings etc. hosted by other agencies.
• The post-holder may have contact with body fluids i.e. wound exudates; urine etc. while in clinical practice.
• This job description is intended to provide an outline of the key tasks and responsibilities only. There may be other duties required of the post-holder commensurate with the position. This description will be open to regular review and may be amended to take into account development within the network. All members of staff should be prepared to take on additional duties or relinquish existing duties in order to maintain the efficient running of the network.
• This job description is intended as a basic guide to the scope and responsibilities of the post and is not exhaustive. It will be subject to regular review and amendment as necessary in consultation with the post-holder.

Person Specification
Experience
Essential

• Good IT Skills
• Excellent communications skills (verbal and written)
• Excellent organisational skills.
• Ability to work safely under pressure
• Work as part of a team
• Have excellent time management and workload prioritisation skills
• Understand clinical governance and risk management
• Awareness of current medicines management agendas
• Knowledge of audit and research
• Demonstrate accountability for delivering professional expertise and direct service provision

Desirable

• Previous work within patient facing role
• Understanding of GMS contracts and Medicines Management Incentive Schemes
• Experience of NHS IT Systems

Other
Essential

• Self-Motivation
• Adaptable
• Ability and willingness to travel to all practices within the Primary Care Network
• In date DBS check
• Safeguarding adult and children training
• Immunisation status
• UK Work Permit (if required)

Qualifications
Essential

• Registration with the General Pharmaceutical Society and have a BTEC/NVQ level 3 or equivalent in pharmaceutical sciences.
• Evidence of continuing Professional development

Desirable

• Medicines Reconciliation Certificate / Equivalent

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details
Employer name: South Durham Health CIC
Address: Marlborough Medical Practice, Seaham Primary Care Centre, St Johns Square, Seaham, County Durham, SR7 7JE, United Kingdom

Employer contact details
For questions about the job, contact:
PCN Operational Manager
Kayleigh Laight
View email address on meeveem.com