Community Healthcare Assistant

Herefordshire and Worcestershire Health and Care NHS Trust
Community Healthcare Assistant

The closing date is 19 October 2026

Job summary
We are looking for an experienced, motivated and caring health care assistant to join our friendly Neighbourhood Teams.

These posts are offered on a six-month fixed-term basis. There may be an occasional requirement to work at other locations across the county to support service delivery, depending on operational capacity.

We pride ourselves on providing outstanding care to patients in the Worcestershire area. Working within the Neighbourhood team is both rewarding and varied, giving you the opportunity to widen your skill base and achieve great job satisfaction. Your role within the team is essential in allowing patients to achieve optimum function within their own home.

The Neighbourhood Team operates from 07:30-18:30 each day and you will work 07.30-15.30, 08:30-16:30 or 10:30-18:30 shift patterns on a roster basis.

Our Neighbourhood team consists of Community Nurses, Physiotherapists, Occupational Therapists, Healthcare Assistant's and administrative staff; with GP and social care colleagues working closely alongside.

We aim to deliver an effective, high-quality service that puts patients at the centre of their own care.

In return we offer a nurturing team environment, learning and development opportunities, supervision and wellbeing support.

Applicants must read the attached guidance notes before submitting your application for full understanding of Trust requirements.

Main duties of the job
As a Band 3 Healthcare Support Worker, you will play an important role in delivering high-quality, person-centred care to patients in their own homes, helping them to maintain their independence, dignity, safety and wellbeing.

Working both independently and alongside colleagues, under the direction of registered nurses and therapists, you will complete delegated care and clinical tasks in accordance with individual care plans, Trust values, policies and procedures. Following appropriate training and competency assessment, your duties may include supporting personal care and activities of daily living; taking, monitoring and recording clinical observations; providing wound and catheter care and simple dressings; undertaking venepuncture; administering medication; supporting safe moving and handling; and fitting and demonstrating the safe use of equipment.

You will develop positive working relationships with patients, carers and families, recognise and promptly report any changes or concerns relating to a patient's condition, contribute to care planning and reviews, and communicate effectively with the wider multidisciplinary team. You will also maintain accurate, timely and contemporaneous records using EMIS Community, while promoting patient choice, confidentiality, infection prevention and consistently safe, compassionate care.

About us
At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

• 27 days leave plus bank holidays, increasing up to 33 days with long service
• Generous NHS pension and enhanced pay when you work unsocial hours
• Flexible and agile working opportunities
• Great maternity, paternity, and adoption support
• Wide range of supportive staff networks
• Health and wellbeing opportunities

If you would like to know more, please visit our website Staff benefits | Herefordshire and Worcestershire Health and Care NHS Trust

Sharing your data -As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.

Details
Date posted
05 October 2026

Pay scheme
Agenda for change

Band
Band 3

Salary
£25,760 to £27,476 a year per annum, pro rata for part time

Contract
Fixed term

Duration
6 months

Working pattern
Full-time, Part-time, Flexible working

Reference number
798-8343211

Job locations
Rowan House
Osborne Road
Malvern
WR14 1JE
United Kingdom

Job description
Job responsibilities
The postholder will behave consistently with the values and beliefs of the Organisation and act as a role model to colleagues to maintain the highest standards of professionalism; taking responsibility for themselves, their quality of work and the service they provide.

Key responsibilities will include:

• Maintaining accurate and contemporaneous records in accordance with Trust policies/procedures; while maintaining confidentiality at all times.
• Ensuring a safe working environment by adhering to Trust policies and health and safety guidelines
• Provide a high standard of outcome orientated care and support following a care/recovery plan under the supervision and guidance of qualified health care professionals
• Maintaining effective communication systems within the integrated team, with other agencies, the voluntary sector, the client and carer.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification
Qualifications
Essential

• Level 3 qualification (e.g. NVQ 3, A-level) in Care or equivalent qualification or experience Or Level 2 qualification (e.g. NVQ2, GCSE Grade A-C) in Care and will be expected to undertake the relevant Level 3 qualification on appointment to post
• Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust

Desirable

• Intermediate Skills Programme

Experience
Essential

• Experience of working with older adults in a health/social care setting

Desirable

• Community experience of older adults with physical and/or mental health problems
• Experience of working and liaising with staff from different disciplines

Knowledge
Essential

• Basic knowledge of physical/ mental health conditions
• A level of understanding of rehabilitation

Skills & Abilities
Essential

• Ability to communicate clearly and effectively in English in both verbal and written formats
• Ability to cope with difficult/emotionally distressing/ challenging situations
• Able to work autonomously and as part of a team

Additional Criteria
Essential

• Willing to undertake further relevant training programmes
• Able to meet the travel requirements of the role

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details
Employer name
Herefordshire and Worcestershire Health and Care NHS Trust

Address
Rowan House
Osborne Road
Malvern
WR14 1JE
United Kingdom

Employer's website
(Opens in a new tab)

Employer contact details
For questions about the job, contact:
ICS Service Lead
Lou Coley-Holland
View email address on meeveem.com
View phone number on meeveem.com