Clinical Support Worker | North Tees and Hartlepool NHS Foundation Trust

Advert may close early due to volume of applications.

Previous applicants need not apply.

The Urgent Treatment centre team adopts a holistic approach to care and quality improvement. We promote patient centred care, patient safety and service improvements are at the forefront of our philosophy. We seek to recruit staff who are motivated, promote high standards of patient care and work effectively as part of the multi-disciplinary team. Our ideal candidate will have acute care experience and bring with them ideas to help us develop our department.

To provide support to the multi professional team, by undertaking appropriate duties following assessment and planning of requirements by the urgent care practitioner. Additionally, to provide support by undertaking non nursing and ancillary duties.

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition - a note of thanks, Managers Awards, Shining Stars and Service Awards.

We recruit for values and "Together we are North Tees & Hartlepool"

Maintains effective communication and good relationships with children, parents, carers, relatives and staff.

Accept delegated duties within parameters of capabilities and competencies.

Complete documentation in accordance with Trust policy

Participate in programmes of in-service training as required

Chaperoning of children during medical examinations

Maintain a standard of conduct and dress to sustain public confidence and promote the profile of health care employees.

Contribute to the prevention and management of untoward occurrences by responding to emergencies, summoning appropriate assistance, reassurance until qualified staff available, maintenance of privacy/dignity/confidentiality, maintenance of a safe working environment.

Clerical duties associated with the efficient management of the paediatric service including answering the telephone and relaying messages.

Checking and maintaining stock levels.

General house keeping duties

This advert closes on Tuesday 19 May 2026