School Receptionist - Birmingham

We are seeking a friendly, professional, and organised School Receptionist to join a busy primary school in Birmingham, starting ASAP. This is an excellent opportunity for someone who enjoys being the first point of contact for parents, staff, and visitors, ensuring the school runs smoothly and efficiently.

The school prides itself on its welcoming and inclusive ethos, creating a safe and positive environment for pupils and staff. The receptionist plays a vital role in supporting the leadership team, office staff, and wider school community, ensuring communications are handled promptly and professionally.

As the School Receptionist, you will manage the school office, answer incoming calls and emails, greet visitors, and provide administrative support to staff. Your role will be crucial in maintaining a welcoming environment and ensuring the smooth day-to-day operation of the school.

Key Responsibilities

• Greet parents, visitors, and staff in a professional and friendly manner

• Answer and direct telephone calls and respond to emails promptly

• Maintain accurate pupil and staff records, ensuring confidentiality

• Manage the signing-in and out process for visitors and contractors

• Support general administrative tasks, including filing, photocopying, and data entry

• Assist with communication to parents and staff regarding events and notices

• Help organise school events, meetings, and appointments

• Support the leadership team and office staff as needed

• Ensure compliance with safeguarding policies, GDPR, and school procedures

• Maintain a welcoming, tidy, and professional reception area

The Ideal Candidate

The successful candidate will:

• Have previous experience in a receptionist or administrative role, ideally in a school

• Be friendly, approachable, and professional at all times

• Possess excellent communication and interpersonal skills

• Be highly organised, reliable, and proactive

• Be confident using Microsoft Office and school management systems

• Be able to work independently as well as part of a team

• Be committed to safeguarding and promoting the welfare of children

The school is located in Birmingham, with excellent transport links and a supportive, friendly community. Staff benefit from a collaborative working culture, professional development opportunities, and strong leadership support. This is a key role that ensures a positive first impression for everyone entering the school and contributes to its smooth operation.

How to Apply

Please submit an up-to-date CV outlining your experience and suitability for the role.

Start Date: ASAP
This post is subject to an enhanced DBS check and satisfactory references.