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Account Manager – Print Location: London – Southend-On-Sea, Essex Salary: DOE Company: A leading print and display company Role: To take responsibility for a series of client relationships and ensure that they are managed to their fullest potential: - To take responsibility for delivering excellence in terms of quality of work, optimising fees and efficiency - To be the catalyst for client fee growth - To act as the client representative and to actively support the client lead in delivering identified client projects to the highest possible standards * Be the owner of the day-to-day client relationship and their key entry point into the business * Manage client expectations: always meet and preferably exceed * Quoting and processing customer orders * Delivering outstanding customer service via phone and email * Resolving customer issues quickly and professionally * Making outbound sales calls to grow relationships with existing clients * Carrying out artwork checks and ensuring smooth production * Monitoring orders through to successful delivery * Driving revenue growth and ensuring client retention Requirements: * Sales/customer service experience * Experience conducting large volumes of telephone calls and dealing with web enquiries * Print industry experience (Preferable) * Experience managing accounts/projects * Good understanding of design and artwork processes * Strong organisational skills along with ability to multitask * Ensure good attention to detail. Be flexible and hardworking Apply: Please email your full CV details to us. All applications are strictly confidential, and your details will not be shared without your consent. Key words; account manager / project manager / account executive / customer service / client services / print / design / creative / CSR / customer service representative / account co-ordinator / print estimator / account coordinator / print account manager / print project manager
Only candidates based in UK and eligible to work in UK are allowed
Only candidates based in UK and eligible to work in UK are allowed
Vacancy posted 15 hours ago
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