Commercial Analytics Manager- Jockey Club Experiences

Commercial Analytics Manager - Jockey Club Experiences, Remote | Full-Time / 18 month FTC

£50000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.

We're looking for...

We're looking for a commercially minded analyst who loves turning data into meaningful insights that drive business performance. You'll be confident working with reporting systems, passionate about improving processes, and able to translate complex data into clear recommendations for stakeholders at every level. With strong hospitality experience, excellent analytical skills, and a proactive, collaborative approach, you'll play a key role in shaping commercial decisions while leading the ongoing development and optimisation of our Delphi system.

We are Levy

We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet.

Trusted by some of the worlds most iconic stadiums, entertainment venues, and major events from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and Excel London we bring experiences to life with passion and precision.

Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.

We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.

Commercial Analytics Manager - The Role

• The Commercial Analyst & Support Manager is responsible for providing robust commercial analysis, evaluation and reporting on the venues and group performance in Revenue Management, Sales and overall Commercial indicators to enable the revenue management and sales teams to make informed and effective decisions. Alongside working with our Operations and HR Teams to deliver a full 360 analytics approach.
• To oversee the implementation process for Delphi and its integration into the business as a reporting platform for revenue, finance & sales reporting.
• To report, analyse and present The Jockey Club Experiences performance from a Revenue, Sales & Finance perspective to senior management within the organisation.
• Design & deliver impactful analysis based on robust economic, financial & statistical analysis.
• To deliver daily, weekly, monthly commercial reporting within agreed framework to all key stakeholders in the business with relevant recommendations if appropriate.
• Develop analytical models to evaluate the impact of different scenarios, assisting in the business decision making process.
• Interact directly with the venue teams across the business, in order to deliver valuable business insight and highlight areas of opportunity.
• Contribute towards developing, publishing & monitoring KPI’s to measure success & efficiency.
• Make tactical recommendations to improve the Revenue & Sales Team’s performance based on KPI’s & data analysis to continue to drive the business forward.
• Act as the analysis & data expert, with full ownership of the management of Delphi including any business enhancements needed over time.
• To support the central finance team in developing the annual budget model for the venues and provide historical revenue & profit performance to aid the decision-making process.
• Attend Commercial reviews & any relevant meetings to present results & analysis to the Senior Leadership team & Venue teams as required. 

Company Standards:

• To attend any group, company and training meetings as required.
• To be dressed in a smart and professional manner in conjunction with the Standards stated in your handbook.
• To comply with all health and safety legislation.
• To be a valued member of member of The Jockey Club Experience team, helping and advising colleagues where required, promoting the image of the group and that of the Company at all times.
• To comply with any reasonable request from the Group C&E Sales Manager.

What we're looking for

• Relevant experience in a regional or national analyst role within the Hospitality industry. 
• Enthusiastic, motivational, someone who strives for excellence Sets high personal performance standards.
• Someone who takes the initiative and drives for results. 
• Sets high personal performance standards.
• Organised, able to make robust judgments and prioritise. 
• Honest, transparent and consistent 
• Gain and hold the respect of others. 
• Have a flexible approach with a “can do” attitude. 
• A good track record of driving world class performance 
• Strong commercial experience 
• Ability to monitor and challenge the use of processes. 
• Excellent presentation, communication and relationship building skills.
• Be passionate about food, beverage and service.

What you'll get in return

• Competitive salary with bonus and full company benefits
• 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
• Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
• Mental health support: 24/7 Employee Assistance Programme
• Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days additional leave after returning from maternity leave, day off for your babys first birthday, enhanced family leave
• Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships
• Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products
• Development opportunities: Professional subscriptions, ongoing training and structured career pathways
• Meals on duty included

Why Join Us?

Levy UK & Ireland is part of Compass Group, the worlds largest catering company, and a vibrant leader in hospitality.

We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.

We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.