Business Admin Apprentice

Job purpose: Babington are currently supporting Scotland

Shop with the recruitment of an Business Admin apprentice for their office in Duns.

Start date October

Scotland

Shop is a retail business with an impressive reputation for providing quality fabrics, clothing and interiors products in over 500 tartans through our e-commerce website, Edinburgh, Crieff and Albany (USA) stores as well as events across Scotland, Canada and the USA.

Everything we do is centred around the communities we live and work in, our people, our customers, our business. We are global. We believe that what we do matters. We will stand up for it and fight for it. We

obsess over quality, both in the things we make and the people who make them happen. We are rooted in Scotland, we weave tradition into every thread, crafting timeless products designed to be passed down the generations.

What does the role involve?

• Order stock daily for current orders, liaising with suppliers and customers around cloth availability,

measurements, and alternative options.

• Select and cut the correct fabrics to be delivered to our suppliers within the allotted time frame.

• Ensure regular housekeeping of our stock management system.

• Work with the Senior Stock and Dispatch Team Leader and Operations Manager to ensure suppliers

are delivering goods on time, deal with any issues, delays and ensure these are dealt with to

minimise impact on customers and service.

• Deliver top notch customer service by phone, email, livechat and in person.

• Support the Dispatch team with the daily picklists

• Support the Dispatch team with receiving and processing both customer orders and stock orders

• Gain an understanding of our stock system, how we order custom-made items and what stock we

have in the business

• Build knowledge of tartans, clans, and fabrics

• Work closely with the different teams in Edinburgh, Duns, Crieff and USA to ensure communication

of changes to stock, supplier delays and other issues affecting supply chain and customers.

• Learn about margins and pricing in order to support the annual pricing review.

What will I learn? At Scotland

Shop, our people are one of the most important parts of our business. We are currently looking for individuals who are enthusiastic about providing great business administration and would like to pursue a career in retail. This apprenticeship opportunity will give you the chance to spend 12 months building the skills and confidence that come with training in a paid full-time job, all the time surrounded by a friendly, highly experienced team who will support you every step of the way. We will support you

with everything you need to truly realise your potential.

You will work towards achieving a recognised Business Admin SCQF 6 qualification.

What qualifications or qualities are required? A passion for Scotland, tartan and textiles

Excellent communication skills

Have a keen eye for problem-solving

Solid organisational and time management skills

Have an affinity for attention to detail and process driven

Driving License