Quality Manager - THG Manufacturing PLN

About THG  

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.  

Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.  

From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.  

With us, you’ll go further, faster. What are you waiting for? 

Life at THG Nutrition  

THG Nutrition is home to some of the world's most trusted and best-loved wellbeing and nutrition brands, including Myprotein, the world's largest online sports nutrition brand, alongside Myvegan, Myvitamins and MP Activewear.  

Our brands and people exist to break boundaries — to power and empower those who want more. We move fast, challenge convention, and back ourselves to win. These values shape how we work every day.  

Why be a Quality Manager at THG Nutrition? 

Quality is at the heart of everything we manufacture.  

Based at our PLN Blackpool manufacturing site, you'll play a key role in protecting the standards behind some of the world's leading nutrition brands. Specialising in supplement and capsule manufacturing, the site offers a unique opportunity to work within a close-knit team where your expertise, leadership and decisions will have a visible impact on both site performance and product quality.  

As Quality Manager, you'll lead the site's Quality function, acting as the subject matter expert for food safety, quality and compliance. Working closely with colleagues across Operations, Production and Technical teams, you'll drive continuous improvement, maintain industry-leading standards and help shape the future of quality across the site.  

If you're looking for a role where you can influence change, develop people and make a genuine difference in a collaborative manufacturing environment, we'd love to hear from you.  

What impact will I make? 

• Lead the site's Quality Assurance function, championing food safety, quality and compliance standards across all operations.
• Manage and continuously improve the site's Quality Management System (QMS), ensuring compliance and maintaining BRC accreditation.
• Act as the site's technical expert on food safety, hygienic design, equipment suitability and validation of cleaning processes.
• Drive continuous improvement initiatives that reduce waste, improve quality performance and support operational excellence.
• Oversee internal and external laboratory testing programmes, ensuring robust testing protocols, accurate interpretation of results and compliance with audit requirements.
• Develop, coach and mentor the quality team, creating a high-performing culture focused on quality, accountability and continuous improvement.  

What will help me succeed? 

• A minimum of three years' experience within a quality and/or food safety role in the food or beverage manufacturing industry.
• At least two years' experience leading or managing teams.
• HACCP Level 3 certification and a Food Hygiene qualification.
• Experience managing microbiology and laboratory testing programmes, including interpreting and validating results.
• Strong knowledge of food safety, quality systems and regulatory requirements within a manufacturing environment.
• Proven experience delivering quality improvement initiatives and leading projects to successful outcomes.
• Strong communication and stakeholder management skills, with the ability to influence colleagues at all levels.
• A methodical, organised and results-focused approach, with experience using industry-standard quality systems and software.  

Nice to have  

• Previous experience within supplement, capsule or nutritional product manufacturing.
• Experience supporting or leading external audits and accreditation programmes.
• Knowledge of continuous improvement methodologies.  

What's  in it for me? 

Career Development  

• Access bespoke development programmes that have been designed and developed by our in-house L&D team.
• Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.  

Enhanced Leave  

• 25 days annual leave plus bank holidays.
• Don't want to work on your birthday? We don't either! Enjoy your day off on us!
• Enhanced maternity and paternity pay, depending on length of service.
• Up to 10 days compassionate leave.
• Buy back up to 3 days each year.
• Unlock 2 days volunteer leave after 12-months.  

Wellbeing Support  

• Access face-to-face and virtual appointments with our in-house GP.
• Access our 24/7 Employee Assistance Programme (EAP) which is provided by Bupa.  

Other Perks  

• Up to 50% staff discount on THG brands.
• Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
• Anniversary gifts when you hit 5 and 10 years of service.  

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.