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Dynamics NAV / BC Account Manager - Gold Partner

£40k - £50k per annum
Full-time

Job Description

Dynamics NAV, Navision, NAV 2017, Business Central, Gold Partner, Account Manager

We have a great new role for an experienced NAV Professional who wants to focus on offering the customer great service in all areas of NAV.

Responsibilities will include:

  • First and foremost, your job is to keep customers happy, well served and informed
  • Helping out with NAV training, possibly set up and definitely showing off the solution in mini demos
  • Keeping your customers up-to-date with the latest updates and technologies;
  • Assisting in improving processes and any challenges that the customer may be facing through the use of existing modules in NAV
  • Introducing new tools and products, pushing forward any necessary changes
  • Priority on understanding the customer needs and finding a way to help make the system work for them
  • Coordinating change requests internally with our Projects Team
  • Establishing dynamic working relationships with the internal Product Development Team to understand new updates and functionality
  • Updating the CRM system
  • Working with our internal Customer Care Coordinator to follow up feedback and facilitate any improvements
  • Time and Diary Management

Ideally, you’ll have:

  • Excellent customer service skills
  • A great sense of humour
  • Confident relationship creator
  • Initiative and proactive approach
  • Bags of enthusiasm and a passion for computer technology
  • The ability to work on your own and an approachable Team Player
  • Hard working, flexible and objective
  • Natural ‘can do’ attitude
  • 4 years minimum ‘Dynamics NAV’ Experience
Vacancy posted more than 2 months ago
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