Customer Service Administrator
£28k per annumFull-time
Customer Service Administrator
Full-time
40 hours per week
Milton Keynes - Fully Office Based
£28,000
- Responding to customer enquiries by email and by phone
- Updating and maintaining customer records across internal systems
- Processing orders and checking information accurately
- Investigating and resolving customer queries in a professional manner
- Liaising with internal teams to resolve issues and provide updates
- Monitoring payments and ensuring records are kept up to date
- Handling more complex queries where investigation and good judgement are required
- Supporting general administration and wider team activities when needed
Customer Service Administrator What We're Looking For
- Previous experience in customer service, administration or a similar role
- Excellent attention to detail and accuracy
- Confident using Microsoft Office, particularly Word, Excel and Outlook
- Strong written and verbal communication skills
- A professional, helpful and customer-focused approach
- Good organisational skills and the ability to manage a varied workload
- A calm and methodical approach to problem-solving
- Someone who enjoys working as part of a team and takes ownership of their work
If you're organised, customer-focused and enjoy a role where no two queries are quite the same, we'd love to hear from you.
Vacancy posted 6 hours ago
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