ASHP Surveyor, Designer & Supervisor

Who Are We:

Cardo Group is a trusted provider of building maintenance, refurbishment, and retrofit services for social housing and public sector buildings across the UK. With nationwide coverage and skilled local teams, we deliver a reliable end-to-end service that ensures homes and public spaces are safe, sustainable, and well-maintained.

We specialise in responsive repairs and voids, planned maintenance, energy-efficiency upgrades, compliance works, and major improvement programmes. Our approach combines quality workmanship, strong resident communication, and efficient project delivery to achieve the best outcomes for customers and communities.

Driven by ambitious growth plans, we continue to expand our capabilities and adapt to the evolving needs of our clients. Our reputation is built on consistent service delivery, trusted partnerships, and a commitment to doing things the right way. As we grow, so do the opportunities – for our people, our clients, and the communities we support.

Cardo Group is becoming one of the UK’s most forward-thinking maintenance and retrofit providers. Do you want to be part of something great?.

We are looking to recruit a ASHP Surveyor, Designer & Site Supervisor to cover South Wales and the South West areas. This role will involve travel between a number of offices in this area, a company van and fuel card will be provided.

Role Overview:

To undertake comprehensive property surveys, design Air Source Heat Pump (ASHP) systems, and supervise installation works across local housing projects. The role ensures that all installations meet current industry standards, building regulations, MCS requirements, PAS 2035 principles where applicable, and client specifications while delivering high-quality workmanship, energy efficiency, and excellent customer service.

Responsibilities:

• Conduct on-site surveys to assess residential properties for ASHP suitability.
• Evaluate heating systems, insulation, electrical capacity, and property construction.
• Complete heat loss calculations, identify remedial works, and produce detailed survey reports with technical documentation.
• Liaise with tenants, housing officers, and project teams.
• Design and size ASHP systems using approved software.
• Produce installation drawings, schematics, and technical packs.
• Ensure designs comply with MCS, Building Regulations, CIBSE guidance, manufacturer specifications, and client requirements.
• Update designs to reflect site conditions.
• Oversee ASHP installations, ensuring quality, safety, and programme compliance.
• Conduct site inspections, coordinate subcontractors, resolve technical issues, and attend project meetings.
• Ensure commissioning documentation is completed accurately.
• Inspect completed installations, rectify defects, and maintain project documentation.
• Support audits and ensure compliance with MCS, Health & Safety legislation, RAMS, and company procedures.
• Communicate installation processes to residents and respond to customer queries.
• Build positive relationships with clients, housing associations, local authorities, contractors, and suppliers.
• Represent the company professionally at all times.
• Maintain accurate survey reports, design documentation, project records, progress reports, and project management system updates.

You Will Need:

• Proven experience in domestic Air Source Heat Pump (ASHP) surveying, system design, and installation supervision.
• Strong knowledge of heat loss calculations, low-temperature heating systems, MCS standards, Building Regulations, and Health & Safety requirements.
• Ability to interpret technical drawings and use Microsoft Office and industry-specific design software.
• Excellent communication, organisation, and problem-solving skills, with a customer-focused approach.
• Full UK Driving Licence.
• Desirable Qualifications
• MCS Design Qualification and/or Level 3 Award in Heat Pump Systems.
• NVQ Level 3 in Plumbing & Heating (or equivalent).
• SMSTS/SSSTS, CSCS Card, First Aid at Work.
• Knowledge of PAS 2035 and/or Domestic Energy Assessor (DEA) qualification.
• Personal Attributes
• Organised, detail-oriented, and adaptable.
• Able to work independently and as part of a team.
• Committed to quality, compliance, and continuous improvement.

Working Conditions:

• Site-based role with regular travel to local housing projects.
• Combination of office-based design work and on-site supervision.
• Occasional attendance at client meetings and training courses.
• Full-time position with flexibility to meet project requirements.

We Will Provide:

• Excellent development and progression opportunities
• 25 days holiday, plus bank holidays
• Range of Salary Sacrifice Schemes [holiday purchase, EV schemes, AVC Pension contributions]
• Life Assurance cover
• Wellbeing Resources and Counselling services
• Retail & Lifestyle Discount Platform
• Enhanced Family Leave Provisions
• Recognition initiatives and awards
• Occupational Sick Pay

Please note all our roles are subject to Background, Identity & Security checks before commencement of employment.

Why Join Cardo Group?

We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed. Diverse perspectives strengthen our business, drive innovation, and help us better serve the communities we work with.

Our commitment to Equity, Diversity, and Inclusion is rooted in our core values:

• Teamwork – We collaborate, support one another, and achieve more together.
• Integrity – We act with honesty, fairness, and transparency in everything we do.
• Excellence – We set high standards and deliver quality for our people and our customers.
• Respect – We value every individual and create a space where all voices are heard.

We ensure fair opportunities, embrace diverse backgrounds and experiences, and foster a culture where everyone truly belongs. Join us on our ambitious, exciting, and inclusive journey.