Trainee White Goods Engineer - Field Based - Full Training Provided - Norwich
Salary: £26,500 to £27,000 - Salary reviewed once signed off training - Up to £50,000+ OTE
Permanent, Full-time | 40 hours per week, Mon to Fri | Company van provided - private use optional | Tools & Training Provided
Kickstart a New Career in Appliance Repair
Whether you're starting fresh or changing careers, we'll provide full City & Guilds Assured training at our training centre in the north east of England and pair you with a dedicated mentor to help you become a fully qualified White Goods Engineer - Field Based . No experience in white goods repair necessary, but we are looking for candidates with previous hands-on mechanical or electrical experience and using tools. Join Pacifica as a Trainee Domestic Appliance Field Service Engineer and take the first step toward a long-term, rewarding career repairing household appliances.
What You Will Do
As a Trainee White Goods Engineer - Field Based , your role will involve:
- Learning to repair and maintain household appliances including washing machines, tumble dryers, refrigerators, dishwashers, and electric cookers
- Visiting customers' homes to diagnose issues and carry out repairs safely and efficiently
- Building on your mechanical/electrical experience to troubleshoot and solve problems on-site
- Recording and managing job details using our in-house engineer software
- Following guidance from your mentor while building your skills and confidence
- Providing excellent customer service , explaining repairs clearly and professionally
- Continuously developing your technical skills through structured training and on-the-job experience
What We Offer You
- Salary: £26,500 to £27,000 (depending on experience) Salary reviewed once signed off training
- Up to £50,000+ OTE with our industry leading bonus scheme
- City & Guilds Assured Training Programme
- Purpose-built training centre in the North East of England
- Full training on major appliance types: washing machines, tumble dryers, refrigeration, dishwashers, and electric cookers
- Mentorship from experienced engineers to support your career journey
- Van, tools, tablet, uniform, and fuel card provided
- 30 days annual leave (including 8 bank holidays)
- Pension scheme & industry-leading bonus scheme
- Death-in-service benefit (3x salary)
- Discounts via company retail portal
- Monthly cash prize draw & Costa gift card recognition scheme
- Complimentary appliance cover for your own home appliances
About Pacifica
Pacifica is one of the UK's largest providers of domestic appliance repairs, carrying out over 350,000 repairs every year . With over 250 engineers nationwide , we are a carbon neutral company committed to reaching net-zero by 2035 .
- Our Purpose : Keeping households running while protecting the environment
- Our Vision : Caring for our customers' appliances for a sustainable future
What We're Looking For
This isn't just a job - it's a career path. To succeed, you'll need the right mindset and transferable skills:
- Previous m echanical or electrical experience - comfortable using hand tools and solving problems
- Enthusiasm - motivated to power through challenges
- Confidence - able to work alone in customers' homes and provide great service
- Communication skills - clear, friendly, and professional with customers
- A can-do attitude - driven to learn and succeed
- Full UK manual driving licence (no more than 6 penalty points)
Extra Perks
- Van stock automatically replenished
- Daily spare parts delivered to local ByBox lockers
- Easy-to-use engineer software
- No sales targets - focus purely on repairs
- Ongoing specialist training and career progression
Why Join Us?
Working as a White Goods Engineer - Field Based offers variety, challenges, and job security in a growing industry. You'll never be stuck behind a desk, and you'll always be learning.
Apply Now
Start your journey today as a Trainee White Goods Engineer - Field Based with Pacifica . Click Apply Now to take the first step toward your new career.
Vacancy posted 4 days ago
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