Community Facilities Supervisor- North Resource Centre & Blaenau Gwent

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Aneurin Bevan University Health Board support flexible working.

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Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process

The salary scale for a Band 3 has been adjusted as part of the NHS Agenda for Change pay award for 2026/2027 and will be implemented in August 2026 backdated to 01 April 2026 where applicable.

Job Overview

Are you a motivated and experienced supervisor with a passion for delivering high-quality support services? Do you enjoy leading teams, maintaining high standards, and making a real difference to patient care? If so, we would love to hear from you.

We are seeking a Facilities Supervisor to join our Facilities Team supervising our North Resource Centre and Blaenau Gwent Clinics. This is an exciting opportunity to support the delivery of vital facilities services across community healthcare settings, ensuring patients, staff and visitors benefit from safe, clean and welcoming environments.

The working hours are 16:00 - 20:00 Monday to Friday

Main duties of the job

As a Facilities Supervisor, you will lead and support a team of facilities staff, ensuring services are delivered effectively and safely across a range of community sites. You will oversee day-to-day facilities operations, including cleaning, catering, portering and other support services, ensuring compliance with NHS Wales standards and Health Board policies.

Working closely with clinical and operational colleagues, you will help maintain high standards of cleanliness, infection prevention and control, health and safety, and service quality. You will also play a key role in staff supervision, training, performance management and service improvement.

Main Responsibilities

• Supervise and support facilities staff across community healthcare locations.
• Monitor service quality and ensure standards are consistently achieved.
• Conduct regular site visits and work closely with clinical teams.
• Promote a culture of safety, quality and excellent customer service.
• Manage staff performance, attendance, training and development.
• Ensure compliance with Health & Safety, COSHH, Food Hygiene and Infection Prevention requirements.
• Monitor stock levels, equipment and resources to ensure effective service delivery.
• Respond to service issues and implement solutions in a timely manner.

Working for our organisation

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Qualifications And Knowledge

Essential criteria

• NVQ Level 3 supervisory qualification or equivalent demonstrable knowledge and experience
• Food Hygiene & Safety Level 2
• Basic Health & Safety Certificate
• Knowledge of full range of work procedures, practices, and equipment for cleaning, catering and portering services
• Knowledge of COSHH regulations
• Knowledge of Health & Safety, HACCP policy and procedures
• Customer service
• Manual Handling Certificate

Desirable criteria

• NVQ level 2 in Cleaning or Catering Services
• Certificate in Health & Safety
• ECDL IT Qualification
• Food Hygiene & Safety Level 3
• Food Allergen Awareness
• Awareness of NHS cleaning techniques as per National Cleaning Standards for NHS Wales
• Awareness of All Wales Nutrition and Catering Standards for Food and Fluid provision for Hospital Inpatients

Experience

Essential criteria

• Relevant experience in the cleaning and catering industry
• Willingness to train for job development
• Ability to motivate and develop staff
• Ability to meet unplanned work deadlines or demands
• Experience of training staff in routine tasks

Desirable criteria

• Assessing and undertaking risk assessment
• Previous experience of supervising staff
• Experience of undertaking audits
• Knowledge of medical gases
• Knowledge of waste disposal

Skills and Attributes

Essential criteria

• Ability to work effectively with both management and other supervisors with a positive attitude and willingness to take responsibly
• Knowledge of working in multi-disciplinary environments
• Proficient IT skills
• Able to work under pressure and to deadlines
• Flexible approach to working
• Commitment to personal development
• Ability to motivate self, staff and teams
• Ability to lead by example
• Excellent communication skills (written, verbal and electronically)
• Ability to engage positively, sensitively and diplomatic with staff & customers
• Follow & implement standard procedures
• Issue work instructions to staff
• Ability to prioritise own tasks and that of the team
• Self-motivated
• Have a flexible approach to changes in workload/duties/priorities
• Promote the Facilities Services
• Ability to travel between sites as requested, in a timely manner
• Able to work to a high standard
• Act in a polite & respectful manner
• Aware of security and confidentiality
• Lone working may be a requisite of this role

Desirable criteria

• Previous experience within a healthcare environment
• Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh