Customer Service Administrator
£26k - £27.95k per annumFull-time
Benefits include:
- Competitive salary
- Bonus scheme of up to 12% of annual salary
- 10% employer pension contribution
- 25 days holiday plus bank holidays
- Hybrid working (up to 3 days from home after probation)
- Life assurance (5x annual salary)
- On-site parking
- Ongoing training and career development
- Supportive team environment and regular social events
Key Responsibilities:
- Manage a portfolio of client accounts and maintain strong client relationships.
- Act as the lead contact for all account-related queries.
- Support new client onboarding and account setup.
- Process invoices, credit notes, payments, and account statements.
- Assist with overdue account management and payment reminders.
- Monitor account activity, identify risks, and maintain accurate records.
- Review client documentation and ensure compliance with internal procedures.
- Support credit limit administration and reporting requirements.
- Work closely with the Sales team to identify and refer business opportunities.
- Provide administrative support to the wider Operations team.
Skills & Experience:
- Previous administration, account management, customer service, or sales support experience.
- Strong organisational skills and attention to detail.
- Excellent communication and relationship-building abilities.
- Experience with invoicing, payments, CRM, or finance systems is advantageous.
- Ability to manage multiple priorities and work accurately under pressure.
- Commercial awareness and a proactive approach to problem solving.
- Experience reviewing financial information or credit reports is beneficial, although full training will be provided.
If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Customer Service Administrator in Guildford, Surrey vacancy
- £12.2 - £13.1 per hourEstimated...you are the face of our store and the primary connection to our customers. By providing expert advice to everyone from beginners to seasoned... ...athletes, you ensure they leave with the right gear, the right service, and a great experience—whether in-store, online, or beyond....SuggestedFull-time
£12.71 per hour
...We're currently recruiting a dedicated Customer Services Assistant - Zero Hours to help ensure the smooth running of the operations in Healthcare on a permanent casual basis, contracted to 0 hours per week. As a Customer Services Assistant - Zero Hours, you will use your...SuggestedPermanentCasual workZero hours contractShift work£23k - £25k per annum
...part of a team? Are you excited to start your career in financial service? If so, this is a fantastic opportunity for an Admin Support... ...Free parking Key Responsibilities: Provide general administrative support Relay communications to the appropriate parties...SuggestedPermanentOn-site£26k - £28k per annum
...scheme Key Responsibilities: Provide comprehensive administrative support across the business Manage diaries, appointments,... ...experience in an administrative, office support, or customer service role Excellent organisational and time-management skills...SuggestedPermanentOn-site£12.71 per hour
...centres welcoming, inclusive, and accessible to everyone—because everyone deserves to feel good. We’re all about delivering amazing customer service with a smile—every single day. We create spaces where people feel at home, supported, and inspired. If you’re passionate about...SuggestedHourly payPermanentTemporaryCasual workFlexible hours- £12.2 - £13.3 per hourEstimated...our dedicated team of consultants you will offer advice to our customers and provide an inspirational insight into The Body Shop products... ...profit within the store through the delivery of exceptional customer service What we look for Interest in connecting with customers to...PermanentWeekend workAfternoon shift
£8.03 - £12.75 per hour
...As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us. What being a Sales Assistant...Permanent- £12.4 - £14.4 per hourEstimated...Our client is looking for an Administrative Assistant to join their team. As an Administrative Assistant, you will provide essential support... ...day-to-day office operations while contributing to excellent customer care. This is a fantastic opportunity for an organised and proactive...PermanentOn-siteFlexible hours
- £12.2 - £13.9 per hourEstimated...an excellent opportunity for someone at the beginning of their administrative career, whether you have gained some office experience, recently graduated, or developed strong organisational and customer service skills in another environment. The role offers exposure to a broad...Long-term contractPermanentOn-siteFlexible hours
- £13.5 - £15.7 per hourEstimated...About the role We’re looking for Team Members to join us! As a Team Member, you’ll provide fast and friendly service to our customers, make sure the shop is clean and tidy, and prepare our much-loved products. We serve our customers across a number of different channels...Weekly payPermanentRemoteShift work
- £12.2 - £13.7 per hourEstimated...ambassador on the shop floor, helping create a great shopping experience for our customers every day. You’ll be part of a friendly, energetic team, keeping the store stocked, giving fantastic customer service, supporting deliveries, making sure the checkouts run smoothly and...Full-time1 day/week
£25.55k per annum
...Receptionist Guildford Hospital | Customer | Permanent | Full time | £25,545 per annum... ...needs and passionate about exceptional service, it starts with you. As a... ...have experience of working in healthcare administration or on reception. As a Receptionist, you...PermanentFull-timeMonday to FridayWeekend work£25k - £35k per annum
...The role Client Service Advisor -NFU Mutual’s Surrey Agency • Two locations available in Surrey – Oxted and Godalming • 12... ...and confident having sales conversations • Enjoy exceeding customer expectations • Have a positive and proactive attitude •...PermanentFull-timePart-timeOn-siteMonday to FridayFlexible hours- £12.7 - £14.8 per hourEstimated...resourceful and love working with people. They enjoy giving our customers a fantastic experience and work together to keep the store running... ...including bank holidays) – increasing to 35 days with length of service Annual discretionary profit related bonus scheme Auto-...16 hoursFlexible hours
£13.85 per hour
...will be the first point of contact for customers and ensure, they are provided a warm welcome... ...time, you will also complete generalist administration duties and participate in hosting events... ...rates on several products and services, including high street brands, restaurants...Part-timeShift workRotating shifts- ...MILANO, being a Beauty Advisor is about more than selling makeup — it’s about creating moments, building confidence, and shaping how customers experience the brand. You are the face of KIKO, the first connection, the trusted beauty expert, and the energy that brings our...PermanentPart-timeShift work
£12.92 per hour
..., then we are looking for someone just like you to help us deliver exceptional customer experience for Healthcare on a full time basis, contracted to 35 hours per week. As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast...Full-time£10.85 - £12.71 per hour
...continue to grow and now have over 150 stores around the country. Responsibilities of a Sales Advisor: Delivering exceptional customer service Going ‘the extra mile’ for every customer Recommending the right products or services for our Customers needs...PermanentPart-time- ...visitors, answering incoming calls and responding to enquiries in a friendly and helpful manner. You will also assist with general administration, maintain visitor records and support safeguarding and attendance procedures where required. Strong organisational and...PermanentFull-timeOn-siteImmediate start
£15 per hour
...bringing Yankee Candle® to life through brilliant people, memorable customer experiences and a fast-paced, energetic store environment.... ...heritage, growth and opportunity ~ Go beyond transactional service to create genuine connections, memorable moments and lasting impressions...Hourly payTemporaryPart-timeFlexible hoursShift work£28k per annum
...looking to start or develop a career in administration. Whether you have some office experience... ...or have gained transferable skills in a customer-facing role, this position offers excellent... ...Excellent communication and customer service skills Confident using Microsoft Office...Long-term contractPermanentOn-site£13.1 per hour
...that you have both the confidence and empathy to provide excellent customer care to all sorts of people. It starts with you. As a Front... ..., you will: Provide exceptional and efficient customer service to everyone who visits our club Support the smooth running of...Hourly payPart-timeFlexible hours£13.45 per hour
...voices to shape our future. We see you, we celebrate you, we want you! Who We Are Lush Guildford is known for its five-star customer service. We've even won an award for it! Our priority is making sure every visitor has an experience curated perfectly to their needs....Part-timeSeasonalFlexible hoursShift workWeekend workDay shiftAfternoon shiftEarly shift£29.12k - £35.36k per annum
Engage with potential delegates to promote event attendance and secure registrations. Maintain a high level of product knowledge to effectively communicate event details and benefits. Build and nurture relationships with prospective clients to encourage repeat engagement...Temporary- £12.2 - £13.5 per hourEstimated...s story wouldn’t come to life in-store. Here’s how you’ll make it happen Creating genuine connections with customers and delivering exceptional 1:1 service Sharing product knowledge and styling advice that inspires confidence Supporting store operations including...Full-timePart-timeWeekend workAfternoon shift
- ...platform Cycle to work scheme through Reward Gateway Travel Loan through Reward Gateway Subsidised health & wellbeing plan Long service awards *Please note some eligibility criteria may apply Our Diversity, Equity & Inclusion Engagements: L’Occitane en Provence...Hybrid workingOn-siteFlexible hours1 day/week
- ...exceptional experiences, setting new standards in customer engagement, and shaping the future of... ...: Consistently execute the One Luxe service model, ensuring a premium and... ...product knowledge and brand expertise. Administrative Responsibilities : Diligently complete...Part-time
£30k - £36k per annum
Company: ANTHONY ALEXANDRA Job Type: Permanent, Full Time Salary: £30000 - £36000/annum pension & bonusesPermanentFull-time- £12.2 - £13.6 per hourEstimated...Joining our family as a Tool Hire Customer Assistant, you’ll help customers find the tools they need and arrange a hiring contract. It could... ...will always be your priority. With your support and fantastic service, you’ll have customers singing our praises. To succeed, you’...PermanentFull-timeWeekend work
- ...shared commitment to exceptional standards in the precision of our craftsmanship and dedication to our customers. For our retail teams, this means delivering elevated service, creating an inspiring store environment and working together to exceed customer expectations every...PermanentPart-timeSeasonal
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Administrator. Be the first to apply!
Related searches
- technical customer service advisor Guildford, Surrey
- customer service agent Guildford, Surrey
- customer experience specialist Guildford, Surrey
- customer success representative Guildford, Surrey
- customer service representative Guildford, Surrey
- customer service assistant Guildford, Surrey
- customer relations officer Guildford, Surrey
- customer service advisor o2 Guildford, Surrey
- customer service adviser Guildford, Surrey
- part time customer service advisor Guildford, Surrey