Bar Tender

JOIN A LEGACY OF HOSPITALITY

Welcome to Hastings Hotels, a family-owned business that owns and operates six hotels in Northern Ireland including 893 bedrooms, 21 quality apartments, 1 luxury lodge, a standalone gastropub, and a luxurious spa.

For more than 60 years, we have built a reputation for placing quality at the heart of everything we do. But it’s not just about the products; it’s our people who bring the Hastings experience to life.

With personalities, attention to detail, and a desire to grow, our staff are at the core of what makes us stand out in a crowded marketplace. If this sounds like you, we welcome you to apply for the position of Bar Tender at the 5-Star Culloden Estate & Spa .

You can expect to work 35 hours per week (excluding breaks), five shifts out of seven including weekends.

We place a great emphasis on recruitment, induction, and integrating our staff into their department, hotel, and the wider Group. We believe that the right behaviours and attitudes are more critical than every last qualification – we can help you attain those – and offer an extensive range of learning and development opportunities.

We’re committed to working with you to help develop your career with us, and we promise to do everything we can to support you on that journey.

In addition to a competitive salary, aligned to your experience, Hastings Hotels offer a range of benefits including:

• Complimentary meals when on duty.
• An exclusive, preferential room rate across our entire portfolio of hotels.
• 20% Discount on food at our restaurants.
• Retail discounts and perks.
• Free parking at selected sites.
• 29 days’ holiday increasing with service, plus your birthday.
• Access to an extensive health and wellbeing programme.

The company reserves the right to apply enhanced short-listing criteria.

To find out more about Hastings Hotels and what our company offers please visit

Hastings Hotels is an Equal Opportunities Employer.

About The Role

To be responsible for the presentation of the bar and the service of beverages and snacks for greatest enjoyment of our guests.

• To maintain the cleanliness of service areas according to Hastings Standards.

• To serve food and beverages to guests ensuring the highest standard of service and that all guest needs and expectations are met. Typical tasks include, bar stocks, preparing and serving beverages, taking orders and payments.

• Greeting guests and responding to their queries.

•  To ensure all cash, charges, floats and till procedures are carried out correctly.

• To use equipment and bar pumps efficiently, to maintain proper measures and ensure minimum wastage.

• To always maintain the security of stock areas, immediately reporting any breaches.

• To be knowledgeable about the hotel offerings and be proactive in the sale of these to guests.

• To ensure that guest concerns are dealt with politely and efficiently, reporting them to the Supervisor/Manager on duty.

• To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity.

•  To comply with all health, safety and hygiene policies and procedures.

• Any other duties as required by management.

Required Criteria

• Right to Work in the United Kingdom
• Previous experience making and serving beverages in a quality establishment
• A professional appearance
• Exceptional customer service skills
• Strong knowledge of alcoholic and non-alcoholic beverages
• Ability to work well under pressure and be a team player
• Ability to work flexible hours, including evenings, weekends, and public holidays

Desired Criteria

• Educated to GCSE level or the equivalent with grades A-C in English and Maths.
• Previous experience in a Hotel or other luxury hospitality venue

Skills Needed

Hospitality, Bar Skills, Bar Service, Exceptional Customer Service Skills

About The Company

For more than 60 years, we have built a reputation for placing quality at the heart of everything we do. Our properties boast exceptional interior design and are meticulously maintained, while we source local food and drink to provide our guests with an unparalleled dining experience. At Hastings Hotels, we understand that our guests remember the small details, such an open fire in the front hall, supremely comfortable beds, and fabulous breakfast. That’s why we place a great emphasis on recruitment, induction, and integrating our staff into their department, hotel, and the Group. We believe that the right behaviours and attitudes are more critical than every last qualification, and we can help you attain that. We’re committed to working with you to help develop your career with us, and we promise to do everything we can to support you on that journey.

Company Culture

At Hastings Hotels, we know that great hospitality starts with great people. We have been proud to operate as a business grounded in care, respect, and opportunity, where every team member is valued, supported, and celebrated for who they are and what they contribute. To support your employee journey and your skills development, we provide comprehensive on-the-job training and personalised career development programs, ensuring a fulfilling career with us. This commitment to diversity and inclusion has been recognised by the Equality Commission for Northern Ireland (ECNI), and we are proud to be recognised as one of Northern Ireland’s top employers. From physical and mental wellbeing to learning, inclusion, and personal growth, our people are at the heart of everything we do.

Company Benefits

We offer a range of benefits including free staff meals, cash and credit card tips, employee discounts, 29 days holiday plus your birthday, and opportunities for career progression and development.

Vacation, Paid time off, Retirement plan and/or pension, Employee development programs, Employee discounts, Competitive salary, Preferential room rates, Family and friends rates, Discount on meals purchased , Discount on spa treatments or products, Free meals during shifts, Free parking or Discounted parking , Employee Assistance Scheme, Wellbeing Scheme, Employee Recognition Scheme, On the job learning, Access to Health & Wellbeing app, Long service awards, Staff celebration events, Company employee App

Salary

£24,570.00 per year