Administrative Assistant

Are you organized, detail-oriented, and passionate about supporting a caring environment?

Join the Team at Carlingford Lodge Care Home

Located in the picturesque port town of Warrenpoint, nestled at the head of Carlingford Lough and just five miles south of Newry, Carlingford Lodge Care Home offers a warm and supportive environment for our residents. Our home provides nursing care for 58 residents across three specialised units: General Nursing, Dementia Nursing, and General Residential.

Led by our Home Manager, our professional team of nurses and carers work closely together, supported by dedicated administrative staff and ancillary teams including housekeeping, catering, and maintenance, to ensure the highest standard of care.

If you are passionate about delivering compassionate, person-centred care in a beautiful setting, we’d love to hear from you.

The Role

This role is for 15 hours per week. Working with the Home Manager and Administrator, the role of Administrative Assistant is to contribute to Healthcare Ireland's mission by providing essential administrative support to staff and management. As the first point of contact for visitors, relatives, external agencies and team members you will promote the warm and welcoming culture of each Home, but also ensure the safety of the residents and staff by greeting visitors and ensuring they are able to fulfil the purpose of their visit.

About The Role

Main Responsibilities

• Reception duties - greet visitors, answer phones, and manage email correspondence.
• Record management - maintain and update resident files, ensuring confidentiality and compliance with data protection regulations.
• Scheduling - assist in scheduling appointments, meetings, and staff rotas.
• Staff support - help manage timesheets, track attendance, and coordinate training sessions.
• Financial administration - assist with processing invoices, managing petty cash, and supporting resident billing queries.
• General office tasks - handle filing, ordering supplies, and supporting the management team with ad hoc administrative duties.

The Benefits

• Paid annual leave
• The chance to be part of a growing Healthcare company
• Continuous professional development and training
• Values-led culture
• Opportunities for progression
• Pension plan (if applicable)
• Attractive hourly rate
• Access NI fee paid for
• Monthly incentives and recognition awards
• Free parking

We do not offer sponsorship for this role

Healthcare Ireland are an equal opportunities employer and welcome applications from all suitably qualified persons.

Required Criteria

• Right to work in the UK.
• Educated to GCSE level or equivalent standard, with a high level of English and numeracy.
• Excellent keyboard and PC skills with a good level of proficiency for Microsoft Office applications such as Word and Excel.
• Exceptional administration, organisation and receptionist skills.

Desired Criteria

• Previous experience within an administrative or customer service role (preferably a nursing home environment) is desirable but not essential.

Skills Needed

About The Company

We are passionate about providing the highest standards of care in safe, positive and flexible environments, which enable each person who uses our services to achieve their potential. We are committed to providing each employee with a fulfilling working environment, encouraging personal and professional development. We aim to be a first class, independent organisation delivering innovative, collaborative and value for money services.

Our ultimate purpose is to work with the people who use our services and their families and friends, to enable them to take control of their lives.

Company Culture

We’re always on the look out for people who care, whether that’s caring for our residents, or in one of our roles like laundry, kitchen, administration or maintenance.

Our passionate, ever-growing team means that you’ll be working with people who pride themselves on the work they do. Each of our Homes and our Head Office work together to achieve something excellent that truly makes a difference in people’s lives.

Caring for our residents is at the heart of all we do, and we’d love to have you join the team.

Company Benefits

Healthcare Ireland Group is not just a workplace; it's a community where your work has a purpose, and your contributions are valued.

If you're passionate about making a difference and are seeking a rewarding career in healthcare, we welcome you to explore opportunities with us and help continue our legacy of excellence in care .

Retirement plan and/or pension, Employee development programs, Free parking, Competitive salary, Social Opportunities, Employee Recognition Scheme, Culture of recognition, On the job learning

Salary

£12.73 per hour