Nightshift Manager

We are Printed.com, one of the largest and fastest growing on-line print shops in the UK. We are filled to the brim with a passionate team who are mad about printing, designing, building and growing the business. In the office you’ll find that we are forward-thinking, with a mission to be creative, innovative and to help our customers.

We are constantly investing in new products and using technology to improve how we increase our market share and take advantage of new opportunities. Catch us in our production space and you will find a fast-paced, dedicated team who endeavour to reach perfection for our customers.

We’re a growing company with offices in London and Newcastle, looking for employees that are equal parts dynamic and enthusiastic. People brimming over with new, original ideas that they just can’t wait to share with their team and bring to life.

The Nightshift Manager is responsible for leading and coordinating all nightshift operations across print, finishing, and dispatch. This role ensures that jobs progress smoothly through every stage of production, meeting quality standards, delivery deadlines, and customer expectations. The Manager provides hands-on leadership, ensures workflow accuracy, and maintains a safe, efficient, and productive work environment.

Shift Pattern Mon - Friday, 10pm - 6am

Requirements

Key Responsibilities

Leadership & Team Management

· Lead and supervise nightshift teams across print, finishing, and dispatch departments.

· Allocate staff according to workload, skill level, and production priorities.

· Provide on-the-job training, and performance feedback to all shift staff.

· Promote a positive and accountable team culture.

· Manage attendance, timekeeping, and shift handovers

Production Planning & Workflow Coordination

· Coordinate all nightshift print, finishing, and dispatch activities to ensure smooth production flow.

· Review job tickets, schedules, and deadlines, ensuring capacity is managed effectively.

· Monitor job progress end-to-end, addressing bottlenecks and reallocating resources when needed.

· Communicate with day teams and management to ensure accurate shift handovers.

Print Room Oversight

· Ensure print presses are set up correctly and operated according to safety and quality procedures.

· Help troubleshoot print issues and escalate machinery faults when necessary.

· Monitor print quality, colour accuracy, and material usage.

· Ensure print room cleanliness, material stock rotation, and logging of waste and consumables.

Finishing Department Oversight

· Oversee operation of finishing equipment.

· Ensure jobs are finished to specification.

· Monitor staff on correct machine setup, safe operation, and troubleshooting.

· Ensure SOPs are followed for all finishing machinery and workflows.

· Maintain quality checks processes prior to dispatch.

Dispatch & Logistics

· Oversee operation in the dispatch department

· Maintain dispatch area organisation, stock levels of packaging materials, and loading bay safety.

Quality Control

· Conduct regular quality checks across print, finishing, and packing stages.

· Ensure errors are minimised, documented, and investigated.

· Support continuous improvement efforts to enhance accuracy and reduce waste.

Health & Safety

· Maintain a safe working environment across all production areas.

· Ensure equipment is operated safely and staff comply with H&S, PPE, and manual handling procedures.

· Report and log incidents, near-misses, and equipment issues.

· Ensure nightshift staff are trained and capable of emergency response procedures.

Reporting & Communication

· Complete shift reports: production output, downtime, quality issues, staffing, and job status.

· Ensure clear communication between nightshift and dayshift teams.

· Raise operational issues and improvement opportunities to management.

Contribution to Key Business Indicators

· On-Time Delivery Percentage

· Nightshift Production productivity

· Machine Uptime and Downtime Tracking

· Waste and reprint Percentage

· Stock system accuracy

· Customer Returns and Quality Complaints attributable to nightshift

Continuous Improvement

· Identify opportunities to improve efficiency, reduce waste, and enhance quality.

· Apply lean principles and support 5S and process-improvement initiatives.

· Review and recommend new technology or equipment upgrades where beneficial.

Compliance & Documentation

· Maintain accurate production, maintenance, and quality records.

· Ensure compliance with SOPs, quality standards, and regulatory requirements.

· Support audit activity and continuous compliance monitoring.

Key Skills & Experience

· Experience in print, print finishing, or manufacturing leadership.

· A good understanding of print and finishing machinery processes.

· Excellent planning and organisational skills.

· Ability to lead teams, make decisions, and work under pressure.

· Strong communication skills and attention to detail.

· IT literacy

· Knowledge of health & safety requirements.

Personal Attributes

· Proactive, hands-on leadership.

· Calm under pressure with strong problem-solving ability.

· Quality-focused with commitment to continuous improvement.

· Reliable, punctual, and flexible.

Benefits

• 22 days holiday Plus 8 days bank holidays
• Staff discounts & Friends and Family discounts
• Cycle to work scheme and Tech Scheme
• Breakfast and drinks provided
• Charity day per annum supported
• Summer and Christmas Parties
• Street food days
• Perkbox membership