Event Operations Coordinator - Southbank Centre

We are Company of Cooks , and we believe brilliant food and drink starts with brilliant people. For over 25 years, we’ve been part of some of the UK’s most loved cultural destinations, from historic palaces and botanical gardens to buzzing galleries and performance spaces, running the cafés, restaurants, bars and events that bring these incredible places to life. 

Our values - Craft, Creativity and Community - guide everything we do. They shape how we work together, how we support our partners, and how we make each guest feel welcome. If you care about food, people and doing things properly, you’ll feel right at home here. 

Wherever we are, we do more than serve. We bring places to life through food, service and creativity and we’re looking for an Event Operations Coordinator to join our team at Southbank Centre in London .

Location: Southbank Centre, London, SE1 8XX

Rate of Pay: £35,000 per annum

Working Pattern: 40 hours per week, 5 out of 7 days

About the role:

This role combines event operations support with administrative coordination. Working closely with the Senior Events Advisor, you will gain hands-on experience across the full event delivery process while helping to keep operations organised and running smoothly.

The position is designed as a development opportunity for someone looking to build a career in event operations. You will be involved in both the practical and administrative aspects of event delivery, with ongoing support and guidance from the wider team.

Key Responsibilities:

• Support the planning, coordination and delivery of events.
• Assist with event administration, scheduling and documentation.
• Shadow the Senior Events Advisor to gain operational experience and insight into event delivery.
• Help manage event logistics, supplier coordination and event records.
• Support communication with clients, suppliers and internal stakeholders.
• Assist with operational duties on event days, including setting up meeting rooms, preparing refreshments, moving equipment and trolleys, and supporting the day-to-day running of events.
• Maintain accurate event records, reports and administrative systems.

Our Ideal Candidate:

• Hospitality or catering experience is essential.
• Is organised, proactive and detail-oriented.
• Has excellent communication and customer service skills.
• Can manage multiple tasks and priorities effectively.
• Is keen to learn and develop within event operations.
• Enjoys working as part of a team in a fast-paced environment.
• Is comfortable with a hands-on operational role as well as administrative responsibilities, including making coffee, setting up meeting rooms and supporting event delivery.

What's in it for you?  

Working with Company of Cooks has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.  

• Personal Development and Training opportunities  
• Life assurance scheme  
• Pension scheme  
• Holiday allowance  
• A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance  
• Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion 
• Family friendly support  
• A holiday purchase scheme  
• Regular social events and communication with our leaders  
• Volunteering days  
• Recognition schemes and people awards  
• Long service awards  
• Access to some great high street discount vouchers  

Company of Cooks officially formed part of CH&CO Catering Group Ltd in 2020.  

A Honest Approach, A Passionate Team, Quietly Confident