Legal Administration Assistant Apprentice - Level 2 (Salary £19,250)

Summary

As a Level 2 Administration Assistant apprentice within Clinical Negligence team, your role will be to support the department functions effectively an to enable them to achieve the objectives set out in the business plan. To ensure that work done by the department complies with internal quality standards and external requirements.

Wage

£19,250 a year

Training course

Administration assistant (level 2)

Hours

Monday to Friday, from 9:00am to 5:30pm.

37 hours 30 minutes a week

Start date

Monday 14 December 2026

Duration

1 year 4 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Photocopying / Copy typing / Audio typing
• Data entry
• File opening / Electronic filing and Archiving
• Processing invoices
• Preparing fee estimates
• Answer phone calls from clients and third parties

Company Benefits:

• 26.5–31.5 days’ holiday per year
• Buying and selling holiday
• Healthcare cash plan / private medical insurance
• Life assurance
• Pension scheme
• Cycle to work scheme
• Season ticket loan
• Discretionary profit and performance-related bonus
• Hybrid working
• Employee Assistance Programme
• Enhanced family leave
• Recruitment referral bonus
• Group income protection
• Salary reviewed annually

Where you'll work

Midland Bridge House
Midland Bridge Road
Bath
BA2 3FP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

DAMAR LIMITED

Training course

Administration assistant (level 2)

What you'll learn

Course contents

• Receive, retrieve, process, record and store information and data.
• Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
• Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
• Handle and communicate information in line with organisational policies, procedures and security requirements.
• Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
• Plan and review administration tasks allocated by supervisor.
• Maintain professional relationships with stakeholders.
• Monitor and report on the use of resources such as materials, equipment and supplies.
• Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
• Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
• Use continuing professional development including self-reflection to support current and future training and development needs.
• Use communication tools to respond to stakeholders using professional language and organisational etiquette.
• Operate within agreed health and safety standards.
• Use time management tools to meet deadlines.
• Handle feedback following expected professional etiquette.
• Maintain wellbeing, accessing organisational support mechanisms if required.
• Review and check own work.
• Use cloud services to share documents for use and or collaboration.
• Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
• Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.
• Receive, retrieve, process, record and store information and data.
• Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
• Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
• Handle and communicate information in line with organisational policies, procedures and security requirements.
• Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
• Plan and review administration tasks allocated by supervisor.
• Maintain professional relationships with stakeholders.
• Monitor and report on the use of resources such as materials, equipment and supplies.
• Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
• Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
• Use continuing professional development including self-reflection to support current and future training and development needs.
• Use communication tools to respond to stakeholders using professional language and organisational etiquette.
• Operate within agreed health and safety standards.
• Use time management tools to meet deadlines.
• Handle feedback following expected professional etiquette.
• Maintain wellbeing, accessing organisational support mechanisms if required.
• Review and check own work.
• Use cloud services to share documents for use and or collaboration.
• Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
• Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

More training information

Administration Assistant Level 2 apprenticeship standard with Legal Pathways.

Requirements

Essential qualifications

GCSE in:

5 x including English and maths (grade 9-4/A*-C or above)

Desirable qualifications

A Level in:

Law (grade A* - D)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Team working