Retail Store Detective

Retail Store Detective – LIDL

Location: Avonmouth Region (supporting multiple LIDL stores)

Pay Rate: £15.50 per hour

Hours: Full-time / Flexible – Rota varies to meet operational requirements

Join the Mitie Retail Security Team

We are looking for a professional, proactive, and highly motivated Retail Store Detective to join our LIDL contract covering the Avonmouth region. This is an exciting opportunity for an experienced security professional who enjoys working in a dynamic retail environment, helping to reduce loss, protect colleagues and customers, and support stores through effective loss prevention.

As a Store Detective, you will work across multiple locations, providing a discreet security presence while identifying and preventing theft, gathering evidence, and supporting stores with investigations and incident management.

Key Responsibilities

• Conduct covert and overt loss prevention activities.
• Detect, deter, and prevent theft, fraud, and dishonest activity.
• Identify repeat offenders and organised retail crime where appropriate.
• Produce accurate, detailed, and timely incident reports.
• Complete high-quality evidence gathering to support investigations.
• Carry out lawful apprehensions where appropriate and in line with company policy.
• Maximise stock recovery and ensure all recoveries are accurately recorded.
• Liaise professionally with store management and local police when required.
• Maintain excellent communication with the Operations Management team.
• Deliver outstanding customer service while maintaining a security-focused approach.
• Ensure all incidents are recorded using the company's reporting systems and completed to a high standard.

What We're Looking For

• A valid SIA Door Supervisor or Security Guard licence.
• Previous retail security or store detective experience is desirable.
• Strong observational skills and attention to detail.
• Excellent written communication and report-writing ability.
• Confidence in dealing with challenging situations professionally and calmly.
• A flexible approach to working hours and store locations.

Essential Requirements

• Access to a reliable vehicle is essential, as the role involves travelling between stores throughout the Avonmouth region.
• Mileage reimbursement is provided for authorised business travel.
• Flexibility to work an evolving rota in line with client requirements and operational demands.

What We Offer

• £15.50 per hour.
• Mileage reimbursement.
• Ongoing training and development.
• Opportunity to work across a variety of LIDL stores within the region.
• Supportive management team.
• Career progression opportunities within the Mitie Retail Security division.

If you are an experienced retail security professional with a proactive mindset and a passion for loss prevention, we'd love to hear from you.