Key Responsibilities
- Provide administrative support to the wider team, ensuring the smooth day-to-day running of operations.
- Process and maintain records, documentation and business information accurately and efficiently.
- Monitor shared inboxes, responding to enquiries and directing queries to the appropriate teams.
- Update and maintain internal databases, systems and customer records.
- Prepare and process documentation, forms and correspondence in line with company procedures.
- Maintain Excel spreadsheets, reports and trackers to support business activities.
- Input, validate and monitor data across multiple internal systems.
- Support with supplier and service-related administration, ensuring records are accurate and up to date.
- Liaise with internal departments and external contacts to resolve queries and provide information.
- Assist with document management, electronic filing and record-keeping.
- Produce regular reports and information for the team as required.
- Support workflow processes and help ensure service standards are maintained.
- Assist with the coordination of projects, meetings and team activities.
- Carry out general administrative duties and ad hoc tasks to support the wider department.
Skills & Experience
- Previous experience in an administrative, coordinator or office support role.
- Strong organisational skills with the ability to manage multiple tasks and priorities.
- Excellent attention to detail and accuracy.
- Proficient in Microsoft Office, particularly Excel, Outlook and Word.
- Strong written and verbal communication skills.
- Confident working with databases, internal systems and data entry.
- Ability to work independently and as part of a team.
- A proactive and flexible approach to work.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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