Resident Manager Rooms Division - Swiss Alps Luxury Resort

• Lead and inspire a large, multi-departmental team within a prestigious hotel
• Lead and inspire a large, multi-departmental team

About Our Client

Prestigious hotel in the Swiss Alps

Job Description

• Oversee all Rooms Division operations, including Front Office, Housekeeping, Laundry, Reservations, and Concierge, managing large teams across departments
• Drive flawless execution of service in line with ultra-luxury hospitality standards (Forbes and 5-star excellence standards)
• Lead, develop, and empower department heads and teams, ensuring high performance, discipline, and engagement (100+)
• Deliver exceptional, personalized guest experiences while maintaining operational efficiency at scale
• Collaborate closely with Revenue, Sales, and F&B to optimize performance and guest satisfaction
• Act as a senior leader on the Executive Committee and representative of the hotel's standards and culture

The Successful Applicant

• Proven experience in a senior Rooms Division leadership role within a luxury or palace hotel (essential)
• Demonstrated ability to manage large teams in complex, high-volume luxury environments
• Strong leadership presence: decisive, structured, and naturally authoritative , with the ability to inspire respect
• Deep understanding of international luxury service standards and guest expectations
• Fluency in English required; German and/or French strongly preferred

What’s on Offer

• A strategic leadership role within a prestigious palace hotel
• Exposure to a diverse, multi-departmental team in the Swiss Alps
• A dynamic and high-performance environment

Contact

Ceren Yilmaz

Quote job ref

JN-052026-7026670