Facilities Assistant

About the role

Balfour Beatty has an exciting opportunity for a Facility Assistant (6 month FTC) to join our growing team in Basingstoke.

What you'll be doing

Front of House

Located at the reception desk, the Facilities Assistants will be the first point of contact for external visitors and will be expected to provide First Class front of house/reception services to include the management of visitors, telephone answering, dealing with queries raised through the shared mailbox, dealing with all day to day queries raised by employees, visitors and contractors to the site and the provision of other services/support as required.

Meeting Rooms

The Facilities Assistants must ensure that the meeting rooms are maintained to an exceptional standard at all times and will be responsible for managing the booking system, checking/clearing rooms between meetings, carrying out operational checks of equipment and arranging any hospitality

Mailroom

The Facilities Assistants will be responsible for incoming/outgoing post including distribution to recipients around the office and they will also be responsible for the inhouse company hybrid mail solution.

Other Duties

• Carrying out general admin support duties as and when required
• Responsible for stock control in various areas including stationery and proactively stocking up print stations
• Management of the access control system, issue of passes to Balfour Beatty staff and liaison with the landlord for building passes etc
• Ordering and replenishing kitchen and office consumables, ensuring the tea point areas are maintained to an exceptional standard throughout the day
• Providing support to the Office/Facilities Manager as required, including admin support, assisting with the management of hard and soft FM contractors, assisting with the effective maintenance of the space, and ensuring up to date records are maintained for the facility.
• Proactively reporting any maintenance issues around the building and following through to resolution
• Undertaking some physical duties, including manual handling, occasional heavy lifting, and using the goods lift to access the loading bay

Who we're looking for

• An enthusiastic and dynamic individual, previous experience of working in a similar role in a corporate environment although not necessary as fully training will be given.
• IT literate with a good working knowledge of the Microsoft
• Must be confident in dealing with people face to face, at all levels
• Excellent verbal/written communication skills
• Excellent organisational skills
• The ability to work independently and manage varying workloads. Desirable
• ABIFM
• NVQ, Business Admin or similar
• Good understanding and knowledge of Facilities Management
• First Aid/Fire Marshall qualification

Why work for us

Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.

Why join us?

As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:

• Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
• 25 days paid annual leave (pro rata)
• Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
• Pension, share incentive plan, volunteering leave, recognition schemes and much more…

Balfour Beatty Group Enabling Functions are Legal, Finance, IT and Procurement, Communications, Health Safety and Environment, HR and Sustainability. Together, they support delivery of our Build to Last strategy whilst improving efficiencies and standardising our approach, systems and processes.

Diversity and inclusion

At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit

To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and the Association for Black and Minority Ethnic Engineers (AFBE). In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.

As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit:

We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at: ***email_hidden***

Job Reference: BBUK19729