BMet (Birmingham Metropolitan College) is on an exciting journey! Be a part of our students' experience and make a difference.
BMet is a great organisation, home to thousands of bright and enthusiastic students and many talented and experienced staff. We are passionate about providing the qualifications and training that local employers and communities need. Our goal is to prepare all of our students for the world of work, both now and in years to come.
We are looking to appoint a Contact Centre Assistant to join our team based at Sutton Coldfield College .
See attached Role Profile for further details on the role.
As an employer we offer a wide range of career paths. Working at BMet provides a real opportunity for you to make a difference to the communities we serve, as well as giving you the environment to develop your career in an exciting and dynamic organisation.
We know that our diversity is a source of strength and we warmly welcome people from all backgrounds, particularly encouraging applications from people who are currently under-represented at college.
We are a Disability Confident Employer and a signatory of the Armed Forces Covenant and Care Leavers Covenant. We offer a guaranteed interview as part of these schemes, where applicants meet the essential criteria for the role.
BMet is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Our roles are subject to vetting checks conducted by Security Watchdog.
If you want to join our team and you have the qualifications, experience and competencies needed for the role please apply.
Closing date for applications: 15/11/2026
Please note: this advert may close earlier than anticipated if we receive sufficient volume of applicants.
If you are unable to apply online, please make contact with ***email_hidden***
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Contact Centre Assistant in Birmingham vacancy
£24.37 per hour
...continuous improvement initiatives. * Contribute to workload management and support the achievement of Key Performance Indicators. * Assist in the development and delivery of evidence-based group programmes and individual interventions. * Manage high-profile and complex...SuggestedHourly payFull-timePart-timeLocum£24.37 per hour
...compliance managed for you ~ Prompt and reliable payroll and lots more. Not looking right now? We also offer generous referral bonuses so please pass on to a colleague or friend who may be! Please contact Helen on (***) ***-**** or email ****@*****.***SuggestedHourly payFull-time£24.37 per hour
...users and develop evidence-based interventions. Contribute to the creation of group work programs and individual interventions. Assist in managing high-profile and complex cases. Lead meetings and reviews involving young people and their families. Represent the Youth...SuggestedBi-weekly payHourly payLong-term contractFull-timeProbationary period£13.21 - £14.21 per hour
...the lives of people with brain injuries in the UK. Our assessment centres, rehabilitation units and hospitals use expert... ...Further information can be found at ~ Access to our Employee Assistance Programme (EAP) ~ Excellent training and support ~ Company Pension...SuggestedHourly payFull-timeImmediate start£33.5 per hour
...reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity by contacting our team. With this information, we will provide appropriate support to you throughout the process and into your work placement....SuggestedHourly payWeekly payFull-timeWork from homeFlexible hours- £37k - £48k per annumEstimated...reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity by contacting our team. With this information, we will provide appropriate support to you throughout the process and into your work placement....Weekly pay
- £33k - £44k per annumEstimated...supportive. Promote the child’s health, education, and emotional wellbeing, ensuring access to appropriate services. Maintain regular contact with children through statutory visits and direct work. Prepare and present reports for Looked After Child Reviews. Work...Weekly pay
£36 - £42 per hour
...you ~ Prompt and reliable payroll and lots more. Please contact Graham Leatham on (***) ***-**** or email graham.leatham@... ...IRO, BIA, MASH, LAC, Children’s Social Work, Adult Social Work, Service Manager, Head of Service, Team Manager and Assistant Team ManagerHourly payFull-time£33.3 per hour
...reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity by contacting our team. With this information, we will provide appropriate support to you throughout the process and into your work placement....Hourly payWeekly payImmediate start£28.33k per annum
...emergency provision (SWEP) and rough sleeper counts. Promote person-centred approaches that enable sustainable positive outcomes.... ...DBS). To help us review applications efficiently, we use an AI assistant to score CVs based on how closely they align with the role. Don'...PermanentShift workRotating shifts£17.5 - £24 per hour
Do You Want to Make a Real Difference? Become a Support Worker with Paragon Social Care! We’re Recruiting Children’s Support Workers Across the West Midlands! Are you ready to change a young person’s life for the better? At Paragon Social Care, that’s exactly what you...Casual workFlexible hoursNight shift£5.25k per annum
...Appointment is subject to clearance through the Disclosure and Barring Service, and receipt of satisfactory references. This role involves contact with children and young people which by law is exempt from the Rehabilitation of Offenders Act 1974. Prospective candidates are not...Full-timeTerm-timePlacement yearMonday to FridayRotating shifts- ..., or other agreed-upon locations. Key Responsibilities: Establish meaningful connections with students. Provide academic assistance along with helping children build confidence and reach their full potential Support student with PSHE, Life skills, RSE and AQA Award...Flexible hours
£14.06 per hour
...You will provide practical support, including personal care, and assist senior healthcare professionals in meeting patients' acute care needs... ...of all referees including business email address, telephone contact details and postal address. Details Date posted: 23 October...TemporaryPart-timeZero hours contractBank staffWork from homeFlexible hoursShift workNight shift£15k - £20k per annum
Company: JUPITER RECRUITMENT Job Type: Permanent Salary: £15000 - £20000 per annumPermanent£15k - £20k per annum
...care planning and reviews, ensuring records are accurate, person-centred, outcome-focused and updated when needs change ~ Promote compliance... ..., team leaders, and senior carers and care staff ~ Assist with supervisions, appraisals, performance management, team meetings...PermanentPart-time£34.57k - £36.3k per annum
We are seeking a committed, compassionate and proactive Child and Family Worker to join our pastoral and safeguarding team. This is a rewarding opportunity for an individual who is passionate about supporting children, young people and families to overcome barriers and achieve...PermanentFull-time- £26k - £34k per annumEstimatedClosing date: 15th November 2026, 11:59pm Salary: £38,169 - £44,700 Grade: 6 Today terrorism is a constant threat within the United Kingdom. By joining Counter Terrorism Policing (CTP), you can directly contribute to keeping the UK safe and help us tackle the threat...Hybrid workingMonday to Friday
- £30k - £40k per annumEstimated...Our client is looking for a Senior Social Work Assistant to join our Area Services team in Birmingham. We are a “One Team” organization... ...workplace, please highlight this at the earliest opportunity by contacting our team. With this information, we will provide appropriate support...Weekly pay
£17.65 per hour
...Social Work Assistant, Birmingham Council Pay rate £17.65 per hour Contract role Vitalis are recruiting for a Social Work Assistant... ...in touch with me today to explore our exciting opportunities! Contact me on ****@*****.*** or (***) ***-**** for...Hourly payFull-time£14.5 - £16 per hour
...Support Worker specialising in learning disabilities and complex needs, your key duties will include: Providing consistent, person-centred support to young people with learning disabilities and complex needs in their homes and local community. Planning and facilitating...Hourly payFull-timeRotating shifts£16.81 - £21.01 per hour
...provide a benefits package designed to help you thrive: · Employee Assistance Programme (EAP) – confidential wellbeing support. · Travel... ...Apply Now and our team will be in touch. For questions, contact us at: · Email: ****@*****.***....Hourly payLong-term contractMonday to FridayShift work£12.71 per hour
...Job Advert Health & Welfare Support Worker / Personal Assistant Location: Walmley, Sutton Coldfield Pay: £12.71 per hour Hours: Up to 40+ hours are available on a rota basis, including weekdays, evenings, weekends, and occasional holidays. About the...Hourly payPermanentRotating shiftsAfternoon shiftWeekday work- £36k - £46k per annumEstimated...vulnerable adults while ensuring that strengths-based and person-centred practice remain at the heart of all decision-making. This... ...Apply If you're interested in this role, click Apply Now or contact us for more information. Why Liquid Personnel? ~Free DBS and...Weekly pay
- £33k - £44k per annumEstimated...reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity by contacting our team. With this information, we will provide appropriate support to you throughout the process and into your work placement....Weekly payPermanent
- £40k - £53k per annumEstimated...culture of respect, inclusion, and person-centred care. Requirements for the Social... ...and pension scheme. Access to employee assistance programs and wellbeing support. Employment... ...apply through our website link or contact us . If we accept your application, we’ll...PermanentFull-timePart-timeHybrid workingImmediate startRemoteFlexible hours
£28.59k per annum
Social Prescribing Link Worker We have rewarding opportunity for a Social Prescribing Link Worker to focus on ‘what matters to me’ and taking a holistic approach to people’s health and wellbeing. If you feel you could connect to people, community groups and statutory services...Long-term contractPart-timeHybrid workingFlexible hoursNight shift£33.3 per hour
...Social Work Service Manager Head of Service Team Manager Assistant Team Manager A wide range of housing roles Careers in SEND... ...in touch with me today to explore our exciting opportunities! Contact me on ****@*****.*** or (***) ***-**** for...Hourly payLong-term contractFull-timeTemporaryImmediate startRotating shifts£31.97 per hour
...Complete Care Act Assessments and contribute to Education, Health and Care Plan (EHCP) reviews where appropriate. * Develop person-centred support plans that promote independence, wellbeing and positive life outcomes. * Work collaboratively with Children's Services, Adult...Hourly payLong-term contractFull-timePart-timeLocum- £34k - £45k per annumEstimated...reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity by contacting our team. With this information, we will provide appropriate support to you throughout the process and into your work placement....Weekly payFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Contact Centre Assistant. Be the first to apply!
Related searches
- contact worker mother baby unit Birmingham
- supervised contact worker Birmingham
- call centre work from home Birmingham
- contact centre Birmingham
- call centre Birmingham
- call centre advisor Birmingham
- call centre immediate start Birmingham
- call centre team leader Birmingham
- contact center trainer Birmingham
- contact centre team leader Birmingham