- Coordinate product changes/formulations and updates with internal teams and customers.
- Manage critical paths and milestones.
- Manage multiple projects simultaneously.
- Ensure all customer queries and concerns are addressed promptly and accurately.
- Collaborate with stakeholders to maintain smooth workflows and processes.
- Monitor and manage timelines for product changes to ensure timely delivery.
- Maintain accurate records and documentation for product changes and customer interactions.
- Identify and resolve potential issues related to customer service and product changes.
- Provide regular updates and reports to management on progress and challenges.
- Support continuous improvement initiatives within the customer service department.
- Managing stock transition between old and new products.
Vacancy posted 3 days ago
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