Senior Business Analyst

Contract type: Permanent
Location: Alderley Park
Working style: Hybrid 50% home/office based
Closing date: 24th July 2026

Job Summary

We are seeking a talented and experienced Senior Business Analyst to join our Technology & Shared Services Team within the Chief Operating Office (COO).

As a Senior Business Analyst, you will take ownership of delivering the full range of business analysis artefacts across the end-to-end change lifecycle.

This opportunity will allow you to play a critical role in driving business growth and success. With your in-depth understanding of the pensions industry and strong analytical skills, you will provide valuable insights and recommendations to support strategic decision-making.

This is an excellent opportunity for an outcome-focused individual with strong communication skills and a passion for improving how we operate and deliver change.

About the role

• Analysis of complex change initiatives
• Elicit, challenge and document requirements from stakeholders to identify and address business challenges across both waterfall and agile projects.
• Facilitate workshops with a wide range of stakeholders to understand current and future state processes, documenting process maps to reflect these.
• Work collaboratively within a team, contributing to one or more projects simultaneously.
• Collaborate with cross-functional teams to ensure proposed solutions meet business and stakeholder requirements.
• Support User Acceptance Testing (UAT) activities and outcomes.

About you

• Demonstrable experience working within the pensions industry.
• Proven experience as a Senior Business Analyst or in a similar business analysis role.
• Experience working on large-scale transformation programmes.
• Strong analytical and problem-solving skills.
• Experience applying a variety of business analysis techniques, tools and standards.
• Excellent interpersonal and stakeholder management skills, with the ability to build and maintain effective relationships.

• Ability to manage your own workload while supporting and collaborating with colleagues

About Royal London

We’re the UK’s largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.

Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve. 

We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance.

Inclusion, diversity and belonging

We’re an inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.