Team Manager

Job summary
We are seeking an inspiring and experienced leader to join our Hounslow Early Intervention in Psychosis (EIP) Team as Team Manager. This is an exciting opportunity to lead a well-established, high-performing multidisciplinary team dedicated to delivering outstanding care for people experiencing a first episode of psychosis.

The successful candidate will provide operational and clinical leadership, ensuring the delivery of safe, effective, recovery-focused services that meet NICE guidance and national Early Intervention in Psychosis standards. Working closely with the Hounslow Senior Management Team and key partners across health, social care and the voluntary sector, you will play a pivotal role in shaping the future of community mental health services and driving continuous service improvement.

As Team Manager, you will be responsible for workforce development, service performance, quality improvement, governance, financial management and partnership working. Where appropriate, you will also maintain a limited clinical caseload, enabling you to remain connected to frontline practice while supporting the wider team.

This is an excellent opportunity for an experienced registered mental health professional with a proven track record of leading multidisciplinary teams, delivering service transformation and developing high-performing services.

If you are passionate about improving outcomes, supporting staff and delivering high-quality, care, we would love to hear from you.

Main duties of the job

• Work effectively within a multidisciplinary setting, holding self and colleagues to account appropriately and demonstrating personal commitment to integrated (managerial/professional) leadership.
• Achieve an agreed set of health performance targets.
• Provide services within the agreed financial resources and achieve all financial targets, including cost efficiency savings ensuring maximum value in terms of clinical and cost effectiveness.
• Contribute in the planning and delivery of service objectives, managing specific change projects as required, ensuring customer focus, consistency, quality, and cost effectiveness.
• Respond to Serious Untoward Incidents (SUIs), complaints and communications, ensuring timely and thorough investigation, effective communication of recommendations and closely monitoring actions to ensure they are fully implemented
• Identify risk and take corrective action in line with trusts integrated governance framework.
• Promote and display via personal actions support for the Trust's key policies on Equality and Diversity, Exemplar Employer and use of the recovery orientated approach for people with longer term problems
• Deputise for manager and colleagues as required.

About us
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is £426m.

The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

Details
Date posted: 10 August 2026
Pay scheme: Agenda for change
Band: Band 8a
Salary: £63,665 to £70,887 a year
per annum pro rata inclusive of 15% HCAS
Contract: Permanent
Working pattern: Full-time
Reference number: 222-LS-Man-188
Job locations: Heart of Hounslow Health Centre, 92 Bath Road, Hounslow, TW3 3EL, United Kingdom

Job responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person Specification
Qualifications and Training
Essential

• Registered Nurse, Occupational Therapist or Social Worker with a current registration (mental health / LD/ Adult) appropriate to the job role
• Evidence of post registration training in relevant service area
• Completion of Mentorship Course/ENB equivalent/Practice Educators/Practice Placement Educator

Desirable

• Degree/diploma level supplemented by specialist qualification, training, experience, courses to masters level equivalent relevant to the care group

Experience
Essential

• Experience of supervising staff and students
• Able to manage a caseload of people with complex mental health needs
• Experience of working in Early Intervention in Psychosis Services
• Experience of managing budgets, incidents/SUIs, and clinical governance processes.

Desirable

• Awareness of Trust policies and service specification
• Extensive post qualifying experience in relevant service area
• Leadership or service development experience in EIP or CAMHS settings
• Lived experience of mental health issues

Knowledge
Essential

• Comprehensive knowledge of interventions specific to service area
• To understand performance reports and how they relate to team
• Knowledge of relevant legislation (e.g., MHA, Safeguarding, Care Act).
• Solid understanding of clinical governance, service delivery standards, performance monitoring, and quality improvement processes

Desirable

• To have a good knowledge of service objectives
• Solid understanding of EIP models, KPIs (NCAP, Access & Waiting Times), and CQC.

Personal Qualities
Essential

• Demonstrate excellent verbal and written communication skills with staff, patients, families, carers and professionals
• Able to establish links with other services and professionals
• Able to effectively manage risk
• Demonstrable ability to lead service improvements, manage change, and mentor staff.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

Applicants must have current UK professional registration.