Catering Assistant

Sainsbury's Taste Café 

Catering Assistant – Penzance

Sainsbury’s Taste Café
Pay Rate: £12.75 per hour

Profile

Customer-focused and reliable hospitality team member with experience delivering excellent service in a busy café environment. Passionate about creating a positive customer experience through friendly service, high standards of food and drink preparation, and maintaining a clean, safe, and welcoming café environment. Experienced in working as part of a team, supporting daily operations, handling customer enquiries, and preparing quality coffee and food to company standards. Committed to food safety, hygiene, and consistently exceeding customer expectations.

Key Skills

• Excellent customer service
• Strong communication skills
• Barista and coffee preparation
• Food preparation and presentation
• Food safety and allergen awareness
• Cash handling and security procedures
• Teamwork and collaboration
• Organisation and time management
• Health and safety compliance
• Positive, flexible, and reliable approach

Key Responsibilities

• Deliver exceptional customer service and create a welcoming environment.
• Prepare and serve high-quality food and beverages, including coffee.
• Maintain excellent product knowledge to assist customers with their choices.
• Handle customer queries and feedback professionally.
• Support café opening and closing procedures.
• Ensure food is prepared and served in line with safety and hygiene standards.
• Maintain clean and well-presented counters, displays, workstations, and seating areas.
• Operate coffee machines and café equipment safely and effectively.
• Follow cash handling and security procedures.
• Promote a safe working environment and report any hazards or incidents.

Personal Qualities

• Passionate about customer satisfaction
• Reliable and hardworking
• Friendly and approachable
• Flexible and adaptable
• Team-focused
• Quick learner
• Uses initiative and works proactively

As a Catering Assistant, you'll be part of a dynamic, fast-paced team, contributing to a positive and friendly work environment. The role offers numerous opportunities for growth within a company that values individuality and invests in its employees. Your hard work will be recognised and rewarded, making it an excellent chance to advance in a supportive setting.

Here's an idea of what your shift patterns will be: Variable shifts

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
• Crafting eye-catching food and counter displays that draw customers in
• Proudly representing a major High Street brand and and embodying our positive brand image
• Handling transactions with ease and operating the cash register efficiently
• Upholding the highest standards of Food Handling & Hygiene
• Ensuring a safe and healthy work environment by adhering to Health & Safety regulations

Our ideal Catering Assistant will:

• Bring a positive, can-do attitude to everything you do
• Show genuine passion for delivering exceptional customer service
• Excel as a supportive and collaborative team player
• Embrace the excitement of thriving under pressure
• Demonstrate impeccable time management and reliability
• Prioritise safety in every task you undertake
• Previous experience in a similar catering role is a bonus, but your enthusiasm is what truly matters