Team Leader - Parking Enforcement

Team Leader - Parking Enforcement 
Location: Lincoln

Hours: 45 hours per week

Salary: £30,771 per annum 

Do you have experience supervising a team?

Do you have good people management skills?

Do you have a full clean, UK manual driving licence?

We are looking for a Parking Enforcement Team Leader to manage a team of Civil Enforcement Officers in Lincolnshire. As a Team Leader, you would be responsible for ensuring operational requirements and service level agreements are met throughout all aspects of the contract. 

What will you do?:

• Manage your on-street team of enforcement staff to ensure they are performing their duties.
• Work on-street with your team to ensure staff are effectively deployed. 
• Review performance data to ensure contractual conditions are met and implement corrective measures
• M otivate, praise and develop your team
• Ensure KPIs are reliably met by the enforcement team
• Make recommendations to management on service/operational issues
• Set goals, conduct appraisals and ascertain training needs for operational staff
• Maintain and uphold client liaisons. 

• Experience as a previous civil enforcement officer or previous supervisor experience in a similar industry such as security or facilities. 
• Be able to demonstrate team management skills including coaching, training and recruiting
• Experience working within a client facing role with good commercial acumen
• Experience of monitoring KPIs and preparing of reports
• Good written and verbal communication
• Hold a full clean, UK drivers licence.

What is on offer to you?:
• £30,771 per annum • 45 hours per week • 28 days holiday per year including Bank Holidays • Pension scheme • Training & Development opportunities • Employee Discount scheme

Experience in being or knowledge of Civil Enforcement Officers and their role is essential for this position. 

We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer a inspiring work atmosphere where successes are shared. Staff have the growth prospects to fulfil their potential while aiming for excellence in their work