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IT Support Assistant

£25k - £30k per annum
IT Support Assistant


Salary: £30,000 + Benefits + Bonus
Location: Farringdon and Weybridge (at least two days a week)

Hybrid
Hours: Monday–Friday, 9:00am–5:30pm
Permanent | Full-Time

We are recruiting for an IT Support Assistant to join a successful organisation within the financial services sector .

This is a fantastic opportunity for someone with some IT support experience who is looking to develop their career in a varied, hands-on role. You'll support around 130 users , helping with everything from day-to-day technical issues and equipment set-ups to software, systems and wider IT projects.
The Role
  • Provide first-line IT support to employees
  • Troubleshoot hardware, software and system issues
  • Manage and follow up IT support tickets
  • Set up laptops, mobiles and user access for new starters
  • Support Microsoft Teams, Zoom, Copilot and other business systems
  • Manage IT equipment, stock and deliveries
  • Liaise with external IT support providers
  • Assist with software rollouts, testing and IT projects
  • Support remote/home-working set-ups
  • Provide technical support for meetings and company events
About You We're looking for someone who is tech-savvy, personable and a natural problem-solver .
You'll ideally have:

  • 1+ years' IT support / helpdesk / service desk experience
  • Good Microsoft and general IT knowledge
  • Strong troubleshooting skills
  • Excellent communication and customer service skills
  • A proactive, hands-on approach
  • Strong organisation and attention to detail
Formal IT qualifications aren't essential – attitude, practical ability and a willingness to learn are key.
What's On Offer?
  • £30,000 salary
  • Hybrid working
  • Benefits package + discretionary bonus
  • Excellent opportunity to develop your IT career
  • Exposure to a broad range of systems and IT projects
You'll work across Farringdon and Weybridge , with a minimum of two days per week office-based and occasional additional office attendance depending on business needs.
Vacancy posted 6 hours ago
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