Full-time Coach + Membership Manager

The BasicsSalary: £40-£45k, depending on experience Location: Cobham Hours: Full-time 80% coaching, 20% membership support. Must be flexible to work early mornings, evenings and weekends. Start date: Early November Opportunity to progress into a GM for this site over the next 3-6 months! The RoleCoachingDeliver high-quality SGPT sessions grounded in sound strength and conditioning principles.Coach a more mature membership base with confidence, adapting movements and progressions to individual needs and training history.Keep standards of technique, safety and session energy consistently high.Build strong relationships with members through the coaching itself.Membership ManagementAct as the main point of contact for all members at the site.Run regular member conversations and feedback touchpoints to understand what members like, what they don't, and what would keep them training.Own the leaver process by speaking to departing members, capturing the reasons behind cancellations and identifying trends.Turn member feedback into practical recommendations and follow them through with the wider team.Plan and run community events that strengthen connection across the membership.Track retention and report on what is and isn't working.The PersonAn experienced coach with a solid grounding in the principles of strength and conditioning. Confident coaching older and more experienced members, and able to hold their own with a membership that knows what it wants. Friendly, personable and naturally comfortable starting conversations. Curious about why people stay or leave, and proactive about fixing the causes. Organised enough to run events and follow up on feedback alongside a full coaching schedule. Relevant PT/S&C qualifications.