Events Manager

Great Yorkshire Events Centre - Events Manager

About us

Great Yorkshire Event Centre, a leading venue for large scale events on the edge of Harrogate, we are established, and successful event venue located on the Great Yorkshire Showground. We sit alongside Pavilions of Harrogate, both venues boast excellent location, facilities, and dedicated teams.

Purpose of the Role

To work as part of the operations team in our event venue to ensure the continued success of the organisation. Working closely with the Senior Event Manager and Deputy Event Managers to deliver safe and successful events, under the leadership of the Venue Manager. Working hours;  5 days, 37.5 hours per week Monday-Sunday

Rewards and Benefits

22 days Holiday plus Bank Holidays

Company Pension Scheme

Access to Staff Support helpline

Uniform

Extensive Training Package

. 20% discount in Fodder- Great Yorkshire Food Hall

Key Responsibilities

To be an integral part of the Events team.

Contribute to the overall organisational goals.

Display the PROUD values of the Society.

Support the operations team in the successful delivery of events.

Support and mentor the Deputy Event Managers.

Manage all Contractors, Sub-Contractors and Casual Staff as required by events.

Ensure the venue is excellently presented assisting with the cleaning of the venue, including exhibition floors, and any other areas so they meet the company standards for cleanliness.

Ensure the venue is prepared for arrival according to the client's specification, setting out furniture, installing electrical / comms. cables and AV equipment etc. This is a hands-on role.

Support the sales team with showrounds and proposals by providing operational knowledge and guidance.

Work as part of the Events Team to ensure efficiency and control costs to deliver expected margins.

Ensure the Health & Safety Standards are continually monitored and where possible improved.

Support the Venue Manager with onboarding, training and development of team members.

Encourage a one team environment.

Identify opportunities to improve operational performance and visitor experience.

Ensure the service of alcohol complies with our Premises Licence and is delivered to the expected standard.

. Key Holder

It is not possible for this document to totally encompass or define all tasks that may be required of the post holder. The outlined duties may therefore vary from time to time without materially changing either the character or level of responsibility.

To recognise the importance of fairness and equality in the workplace, to treat everyone with dignity and respect. To be an ambassador of the Society PROUD values.

General Responsibilities

The Society is committed to achieving a high standard of Health and Safety in all its activities and the post holder will be expected to contribute to maintaining standards to ensure compliance with all appropriate legislation.

Experience & Qualifications

Experience of events planning, management, and operational delivery.

Experience in client and stakeholder management.

Experience in leading teams.

Event related qualifications

Health & Safety qualifications

Experience in commercial negotiations and contract management.

Personal Skills

Ability to identify issues and develop innovative solutions.

Influential personality, and superb interpersonal skills.

Outstanding leadership qualities.

Excellent verbal and written communication skills.

Demonstrated project management skills.

Excellent presentation, courteous and professional.

IT knowledge including Microsoft Office Software Suite, E500 Event Management Software and CAD.

Focus, thoroughness, and keen attention to detail.

Natural problem solver.

Excellent planning & organisational skills.

Analysis of own performance and performance of others and takes steps to improve where necessary.

Remains calm and focused when under pressure.

Practical skills associated with event delivery including :

. Driving Licence

Personal Licence Holder (Training provided if required)

Accredited SIA Door Supervisor (Training provided if required)

First Aider (Training provided if required)

Fire Warden (Training provided if required)

. Masted Forklift / Telehandler (Training provided if required)

. PAF 3a & 3b (Scissor Lift & Cherry Picker) (Training provided if required)

. Manual Handling

. Knowledge of temporary Electrical installations

. Installation of networking, broadband, wi-fi & telephone communications

. Installation of AV & PA systems

. Setting up of the venue for a variety of events including furniture and equipment

. Cleaning and waste management