General Manager - Blood Sciences

North West London Pathology (NWLP) is a multi-award winning, innovative and collaborative NHS pathology network serving multiple NHS Trusts and private providers.

We are seeking an experienced General Manager to provide operational leadership and business planning for the Blood Science division. Ensuring the delivery of high quality services to our patients and achieving performance objectives that meet the needs of our owners and clients.

Be fully accountable for the operational performance of a large, complex Division. This will include accountability for the delivery of a high quality patient focussed service with clinical safety, governance and quality

Have joint responsibility with the other speciality General Managers and members of the NWLP senior management team for driving forward divisional wide programmes of work and service direction.

Participate in the Senior Managers on-call rota

We are looking for someone with extensive knowledge of the NHS in the acute sector with up to date knowledge of patient services.

Significant experience within the Healthcare sector at General Manager level or equivalent including responsibility for strategic planning and budgetary control for a group of complex medical/surgical/scientific specialities.

Highly developed leadership and influencing skills with the ability to enthuse, motivate and involve staff to meet challenging targets.

• Delivery of agreed performance indicators in relation to clinical outcomes, clinical efficiency and service line reporting and ensure that all areas of the Division have clearly defined performance objectives supported by a management regime to deliver continuous improvement.
• Manage the implementation of systems, control processes and risk management arrangements to support monitoring of compliance with clinical governance standards and Trust wide policies. Manage the resolution of complaints, conflicts and issues from patients, staff, suppliers, other internal and external service providers and partner organisations in a timely and appropriate manner in line with Trust policy, procedures and service delivery values and priorities
• Responsible for maximising staff engagement across the Division through effective leadership and the application for best practice in people management. Ensure that staff are deployed in a cost effective way and that controls are in place to meet key workforce performance indicators.
• Be accountable to the Director of Operations for the sound financial management of the Division, in line with Standing Financial Instructions and following the latest Trust guidance. Ensure processes are in place so that all activity is correctly recorded on a timely basis for income purposes and maintain an effective system of controls to manage pay and non-pay costs in line with the Divisional budget.

Benefits include career development, flexible working, staff wellbeing programmes, staff awards and recognition scheme. We also have available benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

Environmental sustainability

Climate change and poor air quality is a health emergency that harms people’s health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environment

NWLP Induction

The NWLP induction will run on the first Monday of each month (provided it does not fall on a bank holiday) and includes laboratory training (for relevant laboratory roles). All new staff must attend the NWLP induction during their first week with NWLP.

For 2026, see below the start dates which you will be able to book once you have completed all your pre-employment checks.

Monday 5 October 2026

Monday 2 November 2026

Monday 7 December 2026

Candidates are advised to consider these start dates before agreeing end of service date with their current employer.

For further details / informal visits contact: Name: Katy Heaney Job title: Director of Operations Email address: ***email_hidden*** Telephone number: View phone number on uk.workus.org

Alternative contact: Allen Widdowson, Director of Finance, View email address on uk.workus.org