Senior Business Support Officer

Salary: £29,064 - £31,537 per annum pro rata

Grade: G
Vacancy Hours: 18.5 per week
Contract Type: Permanent
Weekend Working: No
Location: Scarborough, North Yorkshire

About the role:

This role is in the Adult Safeguarding Support Service, and involves taking responsibility for the organisation of multi-agency meetings; by liaising with internal and external customers, taking accurate minutes of the meetings and ensuring distribution in a timely manner.  

The content of meetings can sometimes be distressing but you will be part of a supportive, experienced team and training will be provided. Due to the nature of the role you must respect the need for confidentiality of personal information and demonstrate knowledge of Data Protection (GDPR), Equalities, and Health & Safety requirements of working in an office environment.

Hybrid working will be considered but you will be expected to attend the office a minimum of one day per week. You may be asked to travel to other locations across the county to support meetings when face-to-face meetings are required.

About you

We require a motivated administrator who possesses excellent communication and customer care skills. The successful applicant will be a well organised, flexible individual in possession of excellent ICT skills (MS Office experience preferred) along with a good standard of literacy and numeracy. You must be able to prioritise your workload to meet tight deadlines and have the ability to work on your own initiative as well as working effectively within a team. You must have a strong commitment to confidentiality of personal information and an eye for detail. You will be confident handling sensitive information and able to manage challenging situations in a calm and professional manner

Working for us

You will be surrounded by a supportive, established team of professionals who will help you grow and develop within this role. As a North Yorkshire Council employee you will have access to some great benefits via our everybody benefit’s scheme such as shopping discounts, home technology and green car salary sacrifice schemes, financial wellbeing and health assured and our employee assistance programme to assist with your health and wellbeing. You will also have access to our local government pension scheme. For more information on the benefits we offer please see our Total Rewards Brochure.  

For an informal conversation, you are welcome to contact Andrea Hayes, Business Support Team Leader, by emailing View email address on nycjobs.engageats.co.uk.

Key Documents:

Key Dates:

Closing date: 19 July 2026

Interview Date: Friday 24th July 2026

Venue for Interview: TBC

NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. 

We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. 

North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds.

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