Lead Expert - John Lewis Glasgow

ABOUT THE ROLE

 

This is a part time role with contracted weekly hours to fall between 26 to 34 hours over 4 to 5 days; actual amount will depend on your availability

As a Lead Expert at Peloton, you are the heartbeat of our showroom and the anchor for our local sales team. You thrive in an environment where you get to work under your own initiative and you naturally take ownership. You will work closely with the Multi-Site Showroom Manager and you set the pace for the team in a high-energy, target-driven environment.

 

YOUR DAILY IMPACT AT PELOTON

• Act as the in-store lead, providing in-the-moment coaching to Peloton Experts to support a strong sales culture, particularly in the Store Manager’s absence

• Consistently meet and exceed individual monthly sales targets by identifying a member's unique wellness goals through a highly consultative approach that turns curious prospects into dedicated members

• Proactively engage passing traffic and educate customers on the value of Peloton

• Own the local sales funnel through awareness of the total store-wide sales leads to maximize team conversion rates through proactive phone and email outreach

• Maintain an impeccable showroom environment that reflects our brand’s premium, fitness-forward aesthetic, including assisting with inventory management, visual merchandising, and event setup

• Act as the subject matter expert on Peloton’s evolving software, boutique apparel, and diverse fitness content, delivering honest expectations to build long-term loyalty

YOU BRING TO PELOTON

• 2+ years of retail, hospitality, or premium sales experience, with a proven track record of meeting and exceeding KPIs and sales targets

• Proven ability to mentor peers, lead by example, and "own the room" to set the pace on a sales floor, even without formal management authority

• You are genuinely energized by meeting new people and thrive on the "buzz" of a busy showroom. You have a natural ability to build instant rapport and turn a brief encounter into a lasting connection

• Highly organised, preferably with some experience in CRM platforms (such as Salesforce) to track lead preferences and follow up on trials. Proficiency with Apple products and Microsoft Office or Google Suite applications

• A genuine, authentic passion for health, wellness, and the Peloton mission; you can speak to the dedication it takes to maintain a balanced lifestyle

• The commitment to work a flexible schedule that includes some weekend hours, and holidays

#LI-CM1

#LI-Onsite

 

ABOUT PELOTON:

Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit

Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.  If you would like to request any accommodations from application through to interview, please email: View email address on careers.onepeloton.com .

At Peloton, we embrace technology, including AI, to enhance productivity and accelerate innovation in the work we do for our members. However, in our hiring process, our priority remains in getting to know you and your unique qualifications. To ensure a fair and equitable process, we do not permit the use of AI tools during any stage of the application and interview process. In considering you as an applicant, we want to understand your skills, experiences, and motivations without mediation through an AI system. We also want to directly assess your communication skills without the use of an AI tool. 

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance, as applicable to applicants applying for positions in these jurisdictions.

Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted here on our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an @ onepeloton.com email address. 

If you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Peloton, please email View email address on careers.onepeloton.com before taking any further action in relation to the correspondence.

Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.